Museum Attendant - Qualifications Waived

Position Overview

Located within the Department of Tourism and Cultural Affairs, Division of Museums and History, at the Nevada State Railroad Museum in Carson City. Full‑time role with a year‑round Thursday‑through‑Monday schedule, including all major holidays from May through October. Museum Attendants perform a wide range of duties, providing visitor services such as general museum information, directions, and ensuring safety of visitors and museum assets.

The position delivers various public services to patrons, including information, orientation, and interpretive tours of permanent and rotating exhibits. Additional responsibilities support administrative functions such as mailings, volunteer recruitment and management, volunteer orientation and scheduling, tour and school group scheduling, handling cash assets, and assisting with admissions, the museum store, and the depot as needed.

PER EXECUTIVE ORDER , ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION. Please refer to the link for more information.

• Graduation from high school or equivalent education and one year of experience working with the public; or an equivalent combination of education and experience as described above.
• Ability to speak effectively with visitors in a courteous and tactful manner in a high‑volume public contact setting; work cooperatively with others; read and write English sufficient to understand written instructions and maintain routine records and logs; add, subtract, multiply and divide whole numbers; operate standard office machines; and maintain alphanumeric files.
• Skill in customer service and telephone etiquette.

• Prepare museum for visitors by turning on lighting, inspecting premises for damage, assisting in clean‑up, and ensuring readiness to receive visitors.
• Assist visitors by providing information and directions; answer questions regarding exhibits, programs and services, history, and locations of public facilities; and help visitors with special needs.
• Operate surveillance systems to ensure protection of visitors and property within the museum; patrol museum and check exhibits for security and vandalism; refer security issues to proper authorities and secure the building at the end of the day; prepare accident reports and maintain security log.
• Collect admission and other fees and make change as necessary; keep records of revenue received and prepare appropriate paperwork; assist in the museum store as cashier/salesclerk as assigned.
• Perform clerical tasks such as answering phones, typing, and mailing letters and packages; prepare and post museum content to website or social media site; make bank deposits; check out educational materials to customers; perform basic computer tasks and data entry; and perform custodial duties as needed.
• Perform related duties as assigned.
• Under general supervision, incumbents perform the full range of duties outlined in the series concept. This is the journey level in the series.