Business Analyst​/Consultant

Job Overview

Maximus is seeking a qualified Business Analyst / Consultant for one or more current and upcoming child support system modernization projects. The qualified candidate will support large‑system implementation efforts in the Child Support public‑sector domain and may be assigned to either a quality assurance engagement or a project management engagement depending on project needs. The role includes business analysis, stakeholder engagement, project documentation, requirements and deliverable support, reporting, risk and issue tracking, meeting facilitation, and coordination across project teams.

The individual will report directly to a Senior Manager. Maximus is a matrix‑managed organization, which means each individual may have secondary reporting relationships to one or more Project Managers, depending on the projects to which they are assigned.

• Deliver consulting project activities for various projects.
• Analyze complex data and identify patterns, recommend actions, and measure outcomes.
• Coordinate with technical staff to understand business requirements, specifications, and processes.
• Conduct market research and understand market trends.
• Create system functional specifications from business requirements.
• Interact with organization and client managers.
• Perform cost/schedule monitoring.
• Identify additional product and service opportunities in customer organization.
• Perform duties independently under the direction of the direct manager and/or Project Manager on specific projects.
• Support project planning, coordination, and execution activities across one or more Child Support system modernization engagements.
• Gather, document, and analyze business, operational, and functional information from stakeholders to support project objectives, deliverables, and recommendations.
• Assist in developing, reviewing, and maintaining project documentation such as work plans, status reports, governance materials, requirements artifacts, issue logs, risk logs, meeting notes, and other project deliverables.
• Attend interviews, focus groups, workshops, and other meetings necessary to gather information for project deliverables in accordance with the project scope of work.
• Attend project meetings with the client, subcontractors, project stakeholders, or other Maximus team members, as requested by the Senior Manager or Project Manager.
• Analyze project information, client materials, and working documentation to identify themes, dependencies, risks, issues, and opportunities for improvement.
• Research alternative solutions to problems, determine proper approaches, and make verbal and/or written recommendations to appropriate parties.
• Review project work products and artifacts for completeness, consistency, and alignment with project objectives, standards, and contract requirements.
• Participate in client meetings and offer observations, analysis, and insight to support decision‑making and project progress.
• Identify risk areas, potential issues, and project dependencies that require proactive attention and support mitigation planning.
• Support the preparation of weekly, monthly, quarterly, and ad‑hoc reports in compliance with contract requirements and project needs.
• Support project testing efforts as assigned.
• Track action items, follow‑ups, and decisions, and help ensure timely completion of assigned responsibilities and deliverables.
• Work collaboratively with project staff, client representatives, and cross‑functional teams to support engagement goals.
• Provide technical and subject‑matter support related to child support business processes, system modernization activities, and project delivery practices.
• On projects with a quality assurance focus, support high‑level quality review activities such as reviewing selected work products for adherence to agreed standards, documenting observations, and escalating unresolved concerns as appropriate.
• Support the team in completing assigned responsibilities as outlined in the project schedule.
• Adhere to contract requirements and comply with all corporate policies and procedures.
• Complete project work in compliance with Maximus standards and procedures.
• Sup…