Danish Customer Advisor Video Game Brand Cyprus

Come and work with us.

Do you want to be part of a team whose motto is Play Has No Limits?
Are you Danish native or fluent with strong English communication skills?
Looking to build your career in the sunny Mediterranean city of Larnaca, where you can enjoy sunshine 330 days a year?

Our client is a world market leader gaming brand of home video game consoles and production company

Your future project: join our Swedish Customer Advisor team.

As a customer advisor specialist, your daily responsibilities will include:

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures
• Responsibly maintain and update all job-related administrative forms
• Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

• Native or proficient level of Danish (C2)
• Intermediate level of English (B1)
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Cyprus
• Be a local candidate or willing to relocate to Larnaca, Cyprus (work on site)

• Company-provided housing in Larnaca and round-trip flight covered
• Competitive fixed monthly salary plus an attractive, uncapped commission system
• Paid professional training
• Office hours only, no weekends
• Employee discounts
• Health and accident insurance covering both work and leisure time
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including wellness programs, excursions, and themed events
• Job stability
• Life-long skills and experience

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.