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Customer Success & Retention Specialist

Job in Carson City, Douglas County, Nevada, 89702, USA
Listing for: Wolters Kluwer
Full Time position
Listed on 2026-05-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep, Client Relationship Manager
  • Business
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Wolters Kluwer is seeking a Customer Success Manager to enhance customer relationships and ensure effective use of Lippincott Solutions. This position involves managing a portfolio of accounts, facilitating customer engagement and onboarding, and driving retention efforts. The ideal candidate has over 2 years of experience in customer success or account management, strong communication skills, and proficiency in Microsoft Office and Salesforce.

Competitive salary with benefits including health plans and 401(k) is offered.
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