Customer Service Representative - State Farm Agent Team Member

Benefits:

• Health insurance
• Paid time off
• Training & development

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Bret Andreas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

BENEFITS:

• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience
• Health coverage for employee only.
• Retirement Plan after 2 years of employment
• Commission available once licensed
• Team bonuses
• Licensing can be done after hire before 30 days

The salary range will be $45-$70 depending on licensing and also include commissions.