Customer Service Manager: Lead Teams & Elevate CX
Job in
Carson City, Douglas County, Nevada, 89702, USA
Listed on 2026-09-09
Listing for:
Amazon
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Amazon in Carson City, NV is seeking a seasoned Customer Service Manager to oversee about 100 associates and direct line control of five team managers. The role centers on delivering world-class service by aligning team priorities with the customer experience and operational goals.
You will coach leaders, drive capacity planning and quality assurance, and lead Kaizen events to improve service delivery. Strong leadership, communication, and Microsoft Excel skills are essential for success in this
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