Adult Rights Specialist

Overview

Aging and Disability Services Division (ADSD) is currently recruiting for an Adult Rights Specialist 2 in Carson City, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the following program:
Adult Protective Services.

• Conduct investigations and provide interventions for self-neglect as well as allegations of abandonment, abuse, exploitation, isolation, and neglect made by, or on behalf of, Adult Protective Services clients residing in the community or long-term care settings.
• Provide advocacy, referrals, and implementation of intervention plans using a person-centered approach.
• Carry out community outreach.
• Assist clients and their caregivers with life planning decisions and in attaining or maintaining the highest possible level of independent living.
• Provide information and referrals to agencies that provide services to support individuals' physical, emotional, social and economic well-being; locate and coordinate a network of referral services and resources for financial, health care, housing, in-home care, long-term care, legal, transportation and other service needs of clients.
• Develop and maintain partnerships with key referral sources; determine appropriate services; identify gaps in services; conduct surveys to gather information; solicit needed services and resources; provide information regarding services; collaborate with other agencies to coordinate the delivery of services.
• Receive and respond to walk-in, telephone, fax, and e-mail inquiries and complaints; respond to technical requests for assistance; complete intake forms and other types of forms and assessments as required; enter information into a computer; respond to complaints and concerns by evaluating and assessing individuals' needs; provide advocacy and case management; refer individuals to appropriate services which may include follow-up to ensure services are accessed properly;
  
  complete records on services provided to include statements, pertinent data and final disposition.
• Research, develop, update, and conduct public presentations based on requests for information; provide information and assistance to professional staff, service providers, caregivers, community organizations, law enforcement and other agencies' personnel regarding abuse, neglect, exploitation, and isolation of clients.
• Evaluate current resources to meet the needs of clients; provide other related services as needed to ensure overall quality assurance efforts are met.
• Assist in developing policies, procedures and forms; review proposed regulations and legislation to determine the impact on clients; participate on committees, special task forces or community groups as assigned; assist in provider orientation as assigned.
• Perform related duties as assigned.
• Under limited supervision, incumbents, in addition to performing the full range of duties described above, investigate complaints made by or on behalf of clients residing in the community or who reside in facilities such as skilled nursing, group homes, homes for individual residential care, and assisted living facilities; work on behalf of clients under strict consent and confidentiality guidelines; provide information to clients' family members, facilities and other agencies regarding a variety of topics relative to client care;
  
  provide advocacy and case management services to clients; provide training on a variety of topics regarding long-term care, resident rights, dignity and respect, abuse, abandonment, neglect, isolation, exploitation, quality of care and quality of life; assist in the development and support of long-term care residents and family councils, track trends in facilities, and make referrals to other agencies as appropriate;
  
  provide Medicaid outreach by providing information to the public about Medicaid eligibility and services; and monitor Medicaid provider compliance and work to resolve provider service issues.

Bachelor's degree from an accredited college or university in social work, psychology, sociology or related social science or human services field, and one year of experience working with the elderly…