Guest Services Agent
Job in
Carson City, Douglas County, Nevada, 89701, USA
Listed on 2026-08-30
Listing for:
Valor Hospitality
Full Time
position Listed on 2026-08-30
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning -
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Event Management & Planning, English Customer Service
Job Description & How to Apply Below
Handle guest registration, room assignments, provide quotes for room rates and up-sell the guest;
Manage guest check-ins/check-outs and balance cash at end of shift;
Answer phone inquiries and provide information about hotel services and local attractions;
Coordinate with Housekeeping to ensure room readiness and liaise between Front Desk and other departments;
Resolve guest complaints and provide courteous, professional service
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