Principal Specialist, Content Strategy

Overview

Principal Specialist, Content Strategy

Company:
Norstella

Location:

Remote, United States

Date Posted:
Feb 2, 2026

Employment Type:

Full Time

Job : R-1682

About Us

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle — from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.

Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:

• Accelerate the drug development cycle

• Assess competition and bring the right drugs to market

• Make data driven commercial and financial decisions

• Match and recruit patients for clinical trials

• Identify and address barriers to therapies

Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella’s investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.

This position is part of the Content Strategy team within Norstella Content Operations. The Content Strategy team are a cross‑functional team of subject‑matter experts that work with product, technology, services, and commercial teams to guide how the business uses content to create value for clients. They focus on high-impact, transformational projects across new product development, process engineering, commercial enablement, AI/tech-enabled services and more.

The Principal Specialist role will play a lead role in determining this strategic direction, leading transformational projects to address key business priorities, focusing on:

• Optimization - Champion operational efficiency in the capture, processing and delivery of data to service different needs across the business

• Utilization - Maximize data utility and unlock opportunities to leverage Norstella data across the business to deliver value (e.g., new product development, commercial enablement)

• Thought Partnership - Spearhead data strategy and client engagement within clinical trials and site data, patient engagement and recruitment among other areas

Responsibilities

• Serve as an influential Content SME and thought partner on the value and evolution of clinical and commercial data to inform strategic decision making for senior leadership

• Own cross-functional stakeholder relationships and client engagements, driving collaboration with business owners in Product, Services, Technology and Data Science etc.

• Ownership of the articulation / positioning and scalable implementation of how our data resolves up to value to clients

• Report to executive leadership team on priorities, progress, risks and implications of strategic initiatives

• Ownership of end-to-end enhancement of clinical and other datasets, ensuring that Nostella is capturing the best data, at speed, while maintaining best-in-class quality

• Spearhead identification of whitespace, structural gaps and opportunities for new enhancements and impactful solutions in Norstella’s data suite, including clinical datasets

• Ownership of new content solutions, including defining requirements, building out new data sets, implementing best-practice testing & validation strategies, and post-delivery hypercare

• Stewardship for how AI can be deployed in the creation and utilization of clinical + commercial data across the business; ownership of prioritization and delivery AI-based initiatives within Content and in collaboration with other BUs

• Responsible for strategic alignment of the following Transformation streams within Content Ops:

• Data strategy (e.g., content…