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Problem Manager: ITIL RCA Lead Stable IT Infra
Job in
Carson City, Douglas County, Nevada, 89702, USA
Listed on 2026-02-16
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
A federal IT services firm is looking for a Problem Manager to oversee the lifecycle of IT problems from detection to resolution. This role involves conducting root cause analyses and implementing permanent fixes, ensuring system stability. Candidates should have a Bachelor’s in IT or related field and at least 4 years of experience in problem or incident management. Familiarity with ITIL and proficiency in problem management tools is crucial for this role, which offers a competitive salary range of $94,100 to $132,500.
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