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Federal IT Service Desk Shift Lead

Job in Carson City, Douglas County, Nevada, 89702, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-04-17
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A federal IT services provider is seeking a Service Desk Shift Supervisor in Carson City, NV. The role involves managing service desk operations, coaching staff, and ensuring high-quality support for incidents. Candidates should have a strong background in IT operations, with proven leadership and customer service skills. This position demands a commitment to excellence in a fast-paced federal environment, and offers a competitive salary and benefits package.

To excel, applicants must hold a minimum of a high school diploma, with a relevant degree preferred.
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