Sr. Professional Services Consultant - Data Security

About Us

Proofpoint is a global leader in human‑ and agent‑centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently.

Join us on our pursuit to defend data and protect people.

• Bold in how we dream and innovate
• Responsive to feedback, challenges and opportunities
• Accountable for results and best‑in‑class outcomes
• Visionary in future‑focused problem‑solving
• Exceptional in execution and impact

The Professional Services Consultant will oversee implementations and consultative engagements for the Proofpoint Data Security products, including Endpoint DLP, Insider Threat Management (ITM) SaaS, Email DLP, Cloud Application Security Broker (CASB), SaaS Isolation & Adaptive Access Control (AAC), Data Security Posture Management (DSPM), Insider Threat Detection (ITD), ITM On‑Premises, and Proofpoint Isolation. The consultant will develop new services, implement best practices, and assist in customer escalations as needed.

The ideal candidate has demonstrable ability to ensure successful service delivery and customer success, including experience with third‑party DLP solutions (Microsoft + Symantec) for migrating legacy solutions to the Proofpoint Data Security Posture Platform. Proofpoint’s Consultants are service‑delivery experts who manage and align client business priorities with data‑protection strategies. As subject‑matter experts on a wide spectrum of information‑security models, best practices, and operational strategies, our Consultants reduce clients’ security risk by mapping technology to organizational processes and resources.

This role is critical and visible, involving support for several of Proofpoint’s top accounts. The consultant must be confident in working with technical resources, analysts, project sponsors, and executive‑level stakeholders to provide excellent service delivery and communication, including product deliverables, conference calls/meetings, consulting process reviews/workshops, and briefings. The position requires the ability to work with non‑technical managers and executives to develop technical and business requirements for their company’s custom data security program.

• Thoroughly scope engagements by assessing the client’s operations and business processes, gathering key business and functional requirements, and recommending optimization of Proofpoint technologies.
• Provide strategic program‑design solutions that allow clients to identify, protect, monitor, and manage their most protected data and people.
• Work with the broader Professional Services, Support, Engineering, and Product teams to address customer concerns and manage escalations.
• Work closely with your corresponding sales organization to ensure customer needs are met and customer satisfaction remains high.
• Present updates to management identifying risks, challenges, and proposed solutions.

• 8+ years of industry experience in a customer‑facing role
• 8+ years of experience in IT consulting or related fields
• Familiarity with Data Security Insider Threat Management, Endpoint Security, Cloud Security, Data Security Posture Management, and/or Identity Threat Detection concepts
• Clear and effective communication skills, both written and verbal
• Demonstrated organizational abilities with a keen eye for detail
• Commitment to delivering exceptional client service, with confidence to engage in‑person and virtually
• Proven ability to manage multiple tasks simultaneously and follow through to completion
• English proficiency in both technical and non‑technical communication is required

• Proficiency in Active Directory, Entra  (Azure AD), GPO management, and Power Shell scripting
• Experience with identity security tools, deep knowledge of identity‑centric indicators of compromise, and understanding of…