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Frontline IT Technician — Help Desk & End-User Support

Job in Carson City, Douglas County, Nevada, 89702, USA
Listing for: State-of-Nevad
Full Time position
Listed on 2026-08-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

The Nevada Health Authority (NVHA) is seeking an Information Technology Technician 4 in Carson City to serve as the first line of support for the NVHA help desk. Responsibilities include responding to calls and tickets, maintaining end-user workstations, and escalating complex issues to senior staff.

The role also covers Active Directory user management, configuring access controls including C-CURE, supporting license tracking, and assisting users with Webex, Zoom, Teams, and updating the Ektron

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