Location Manager, Management

FUNERAL HOME LOCATION MANAGER Summary

Plan, direct and coordinate the operations of a funeral home or funeral home/cemetery combination. Duties and responsibilities include administering and maintaining company policies and procedures, managing daily operations in compliance with company policies and procedures, governmental regulations and generally accepted and applied principles and practices of funeral service and the planning and use of materials and human resources. Some elements are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing or administrative services.

Funeral home location managers are under the immediate and direct supervision of the general manager.

Conduct all duties in compliance with all company policies and procedures, all governmental regulations and generally accepted and applied principles and practices of funeral service. Direct and coordinate activities of the location regarding productivity, pricing, sales, quality control and cost containment. Maintain all facilities and equipment in clean, orderly, safe and functional manner. Manage staff, preparing work schedules and assigning specific duties.

Possess and maintain a positive attitude, being supportive of new products, policies, procedures and initiatives. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement, working directly with general management and company officers to determine areas needing cost reduction, revenue enhancement and program improvement. Monitor, review and control account receivables for the location.

Monitor, review and control pre-need sales for the location. Administer and maintain company policies and procedures, goals and objectives conferring with other managers, general management, company officers and staff members as necessary. Determine staffing requirements and work with general management in securing necessary staff. Determine supply and equipment requirements for the location. Oversee activities directly related to selling products or providing services.

Assist in the determination of merchandise to be sold. Monitor, review and control the inventory and sale of merchandise into and out of the location. Continually train, monitor and constructively correct the location staff’s work performance to meet company expectations. Be active and involved in extracurricular community organizations and activities on a continual basis. Possess and maintain a current and valid Nevada state driver’s license.

The occasional driving of company vehicles is required.

• Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods and coordination of people and resources.
• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.
• Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations and agency rules as they pertain to funeral service and its applied practices.
• Sales and Marketing — Knowledge of principles and methods for presenting, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques and sales control systems.
• Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation and personnel information systems.
• Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Economics and Accounting — Knowledge of economic and accounting principles and practices, banking and the analysis…