QA Analyst 3 Job Carson City area,Nevada USA,Quality Assurance

JOB-7733
QA Analyst 3
Carson City, Nevada
Contract
Link Technologies (), a Las Vegas-based IT consulting firm, is currently seeking an QA Analyst 3 to join our team for a contract opportunity.

Project Overview

The Client is undertaking a multi-year modernization initiative to replace legacy applications with a cloud-based Salesforce platform supporting driver licensing, vehicle registration, titling, compliance, financial services, and other core business functions. This modernization effort is transforming business processes and improving the delivery of services to constituents through modern digital solutions.

Quality Assurance (QA) Analyst III will support the implementation and ongoing enhancement of the Salesforce platform by ensuring the quality of software releases through comprehensive manual and automated testing. Working within an Agile Scrum environment, the QA Analyst will collaborate with Business Analysts, Product Owners, Developers, Salesforce Administrators, Vendors, and business stakeholders to validate business requirements, execute testing activities, identify defects, and support successful software deployments.

The primary responsibility of this position is manual software quality assurance testing. Approximately 75% of the work effort will consist of planning, developing, executing, and documenting manual testing activities. The remaining 25% will support the development, execution, and maintenance of automated test scripts using Copado Robotic Testing (CRT). Actual percentages may vary based on project priorities and release schedules.

Scope of Work

The contractor shall perform quality assurance activities supporting the Salesforce Modernization Program, including but not limited to:

Manual Testing Responsibilities (Approximately 75%)
- Participate as a Quality Assurance team member within Agile Scrum teams supporting Salesforce implementation and enhancement efforts.
- Review business requirements, user stories, functional specifications, and acceptance criteria to ensure complete test coverage.
- Develop, execute, and maintain manual test plans, test scenarios, test cases, and test scripts for functional, integration, system, regression, end-to-end, exploratory, and user acceptance testing.
- Perform exploratory testing to identify functional issues, usability concerns, and edge cases not captured through scripted testing.
- Validate end-to-end business processes across Salesforce and integrated applications.
- Execute regression testing during sprint, release, and production deployment cycles.
- Identify, document, prioritize, and track software defects using the State's defect management tools and processes.
- Verify defect corrections and perform regression testing to ensure fixes do not adversely impact existing functionality.
- Participate in User Acceptance Testing (UAT) activities and provide testing support to business stakeholders.
- Assist with production validation activities following software deployments.
- Collaborate with Business Analysts, Developers, Product Owners, Vendors, and business stakeholders to clarify requirements and resolve issues.
- Maintain testing documentation, traceability, test evidence, and quality assurance artifacts in accordance with standards.
- Provide regular status updates regarding testing progress, risks, issues, and recommendations.
- Serve as the QA Lead in the absence of the designated QA Lead, assuming responsibility for oversight, coordination, and execution of QA activities as required.
Automation Testing Responsibilities (Approximately 25%)
- Develop, execute, maintain, and enhance automated test scripts using Copado Robotic Testing (CRT).
- Identify manual regression test cases that are appropriate candidates for automation.
- Create and maintain reusable automation components and automated regression suites.
- Execute automated test suites to support sprint, release, and production validation activities.
- Analyze automation execution results and troubleshoot automation failures to distinguish between application defects, script failures, environmental issues, and test data issues.
- Update automation scripts as Salesforce functionality and business processes evolve.
- Collaborate with developers and QA team members to improve automation coverage and testing efficiency.
- Document automation assets, execution results, and maintenance activities.
- Participate in continuous improvement efforts to expand automation coverage while maintaining a strong manual testing practice.
General Responsibilities
- Follow Software Development Life Cycle (SDLC), Quality Assurance standards, testing methodologies, and change management processes.
- Coordinate testing activities across multiple project teams and releases.
- Maintain traceability between business requirements, test cases, defects, and test results.
- Support production releases and post-deployment validation activities.
- Prepare status reports and communicate testing progress to project leadership.
- Perform other testing-related duties and special project assignments as…