Lead Field Service Technician

Overview

Honeywell Intelligrated is seeking a Lead Field Service Technician to provide onsite support to our customers distribution centers in the Southeast region.

As a Lead Field Service Technician, you will install and maintain new and old material handling and sortation equipment, respond to emergency service calls, and overall provide general customer support for all Intelligrated and Legacy made equipment, including sortation, AS/RS shuttle systems, robotic application, palletizers, cranes, and multiple types of conveying equipment.

You will also gather data utilizing specific reports and Intelligrated procedures and supply various forms and custom reports to the customer to assist in sales of parts and service contracts. As necessary, you will assist with the field training of new employees and may receive in-house assignments covering technical support, training, or documentation.

You will travel throughout and reside in any of the following states: OK, AR, TX, TN, LA, MS, AL, GA, FL, NC, SC.

• Perform mechanical and electrical installation or modification to Intelligrated & Legacy equipment – 20%
• New equipment commissioning and integration – Troubleshoot mechanical, electrical, and PLC issues – 40%
• Modify, adjust, or develop robotic and PLC application code – 20%
• Complete various weekly reports –10%
• Train and support resident technicians – 10%
• Travel 85% throughout the Southeast region, and occasionally to other regions.

• High school diploma (or equivalent) and 5 years of experience.
• Associate’s Degree in Engineering and 2 years of field experience.
• 2+ years of strong mechanical, hydraulic, and electrical aptitude.
• 2+ years of experience with conveyor systems and high voltage electrical motors (VFDs, Servo, etc).
• 2+ years of experience utilizing MS Office products and Operating Systems (i.e. Windows 11).
• Valid Driver's license.
• Reliable transportation to a major airport (Must be within a One Hour commute of nearest airport).
• Willingness to travel 85% of the time throughout the Southeast region, and occasionally to other regions.

• PLC Programming skills.
• Diagnostic proficiency with one of the types of PLC (Modicon, PLC5, PLC
  500).
• Working experience of electrical wiring and reading of schematics.
• Prior Customer Service Experience.
• Ability to work independently (self-starter) and with teams.

In addition to a performance-driven salary, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer‑subsidized Medical, Dental, Vision, and Life Insurance;
Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance;
Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.