DAS Case Worker

Description

Responsible for providing case management services to residents requiring stabilization assistance; provides direct assistance and referrals to a broad array of community resources; interviews applicants to determine financial status, resources, and assessment of barriers preventing self-sufficiency; provides ongoing intensive case management to individuals participating in long-term programs; handles most difficult and complex cases; assists with direction of staff and activities. Supervise and monitors defendants released from custody to ensure compliance with Own Recognizance (O.R.) pre-trial and bail release conditions by collecting, maintaining, and reporting information in accordance with prescribed procedures.

Examples of Duties

ESSENTIAL FUNCTIONS:

This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

* Builds trusting relationships with residents of the community who need stabilization assistance while maintaining strict confidentiality of client records and information.

* Develops and maintains working relationships with clients via group interactions, one-on-one appointments, phone, email and web and social media correspondence, for purposes such as networking, education, job referrals, eligibility, and compliance.

* Assists clients in completing applications; provides factual information regarding various program regulations and procedures; identifies need for other services, and makes referrals to various agencies and community resources available; acts as an advocate between other social service agencies.

* Contributes to the efficiency and effectiveness of service delivery by offering suggestions and directing or participating as an active member of a work team.

* Works independently or as part of a team in a variety of settings to include homes, workplaces, schools, medical facilities, correctional institutions, and outreach locations.

* Creates and maintains case files and databases; maintains accurate documentation on all encounters, logs and compiles reports on work performed; prepares regular and special reports and submits individual recommendations for consideration by manager.

* Seeks and participates in continuing education opportunities regarding changes in mainstream services, new programs and resources, and changing trends.

* Represents the department with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.

* Coordinates case management for assigned defendants; supervises and tracks participants to ensure compliance with court orders, court dates, and other related program conditions; evaluates offender's progress and compliance status.

* Administers alcohol preliminary breath tests and drug urine tests; collects, observes, receives, maintains, organizes, stores, tests and maintains chain of custody on samples.

* Presents files in court and testifies as required; prepares reports for judges, attorneys, counselors and/or Chief Alternative Sentencing Officer as required per assigned deadlines.

* Confers with offenders, legal representatives, family members, and other concerned parties; provides information about program; interprets statements made by judges, attorneys and court staff.

* Installs, removes, downloads and monitors all forms of electronic monitoring equipment.

* Contributes to the overall quality of the program's service provision by developing and coordinating work teams and by reviewing, recommending and implementing improved policies and procedures.

* Uses standard office equipment, including a computer, in the course of the work; drives a motor vehicle to attend meetings and perform program duties.

* Demonstrates courteous and cooperative behavior when interacting with elected officials, clients, visitors, and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Typical Qualifications

To perform this job successfully, an individual must be able to perform each…