Family Services Specialist

Job Summary

The Division of Social Services is filling vacancies for Family Services Specialist 1 in the Child Care and Development Unit in Carson City. Family Services Specialists in the Child Care and Development Unit determine eligibility for the Child Care Subsidy program and will be required to explain eligibility; elicit information, research and verify information provided by customers by contacting landlords, employers, and others to confirm citizenship, residency, household composition, earnings, and projected household expenses, compute income and evaluate other factors impacting benefits;

make determinations according to time frames and program regulations. Must type a minimum of 35 wpm accurately. A typing certificate issued within the last twelve (12) months must accompany you at your interview and verify your net typing speed of at least 35 wpm in a five-minute test. This typing certificate can be attained thru a staffing agency or for free from any Nevada Job Connect office.

No online typing test will be accepted.
* This recruitment does not automatically progress to Family Services Specialist 2*

One or more years of applicable experience as described in the job duties and graduation from high school or equivalent education.

Assist clients in completing required applications, declarations, forms, reviewing information for accuracy and consistency, and conferring with others.

Interview clients, explain conditions, and elicit information.

Interview clients to assess their vocational potential and available employment options.

Research, verify, and evaluate information to establish eligibility.

Perform income computation and other factors impacting the level of benefits.

Identify existing job skills, work experience, and immediate employment barriers.

Explain program objectives, requirements, and services and respond to client questions.

Develop a personal responsibility plan and design an individualized job training plan.

Coordinate services through community providers and other agency personnel.

Perform related duties as assigned.

Knowledge of:
Functions and operations of an administrative office; recordkeeping; interviewing practices; social service programs and their purpose; rights to privacy and confidentiality of information.

Skill in:
Mathematical computations. Interpersonal and communication, both verbal and written. Use and operation of office and job-related equipment and software.

Ability to:
Read and apply rules, regulations, policies, and procedures; learn federal, State, and local resources serving the needs of applicants; maintain confidentiality of client records; receive inquiries and provide information; verify information from a variety of sources; compile information and prepare reports. Store, record, and retrieve information; establish and maintain accurate records; interact effectively with individuals from varying social, economic, and cultural backgrounds.

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

Please send direct Inquiries or correspondence to the recruiter listed on this announcement.

Health Insurance:
Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees' Benefits Program (PEBP).

Vacation:
Accrual of three weeks of annual leave each year.

Sick Leave:
Accrual of three weeks of sick leave each year.

Holidays: 12 paid holidays per year.

Retirement:
Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may…