Dispatcher, Transportation

Sweeper / Water Truck Dispatcher

Location: Sparks, NV (Supporting Northern)
Employment Type: Full-Time

Environmental Protection Services (EPS) is a leading provider of erosion control, stormwater compliance (SWPPP), street sweeping, water truck services, and construction support throughout Nevada. We are seeking a highly organized, customer-focused dispatcher to coordinate our fleet of street sweepers and water trucks while ensuring exceptional service to our customers. Position Summary

• Schedule and dispatch street sweepers and water trucks based on customer requests and project priorities.
• Coordinate daily routes and assignments for drivers.
• Monitor fleet activity and respond quickly to schedule changes, delays, emergencies, and customer requests.
• Communicate job assignments and updates with drivers throughout the day.
• Work closely with Project Managers, Superintendents, Estimators, and customers to ensure service expectations are met.
• Verify work orders, job locations, service dates, and customer requirements before dispatching crews.
• Enter and maintain accurate job information within company software systems.
• Track job completion, driver productivity, and equipment utilization.
• Coordinate equipment maintenance and downtime with the shop to minimize operational disruptions.
• Assist with after-hours emergency dispatching as needed.
• Ensure all required documentation, tickets, and customer signatures are completed accurately.
• Maintain excellent communication with internal departments, including Operations, Accounting, and Safety.
• Support continuous improvement of dispatching processes and customer service.

• Previous dispatching, logistics, transportation, construction, or service coordination experience preferred.
• Excellent organizational and multitasking skills.
• Strong verbal and written communication abilities.
• Ability to remain calm and make decisions in a fast-paced environment.
• Proficient with Microsoft Office (Outlook, Excel, Teams).
• Experience with dispatch, GPS, fleet management, or work order software is preferred.
• Strong attention to detail and follow-through.
• Ability to work independently while collaborating with multiple departments.

• Construction or heavy equipment dispatching.
• Street sweeping or water truck operations.
• Knowledge of Nevada construction projects and local roadways.
• Experience with scheduling multiple crews simultaneously.

• Excellent customer service skills.
• Strong problem-solving abilities.
• Positive attitude and team-first mentality.
• Dependable and accountable.
• Ability to adapt to changing priorities throughout the day.
• Strong sense of urgency while maintaining accuracy.

At EPS, you'll be part of a growing company that values safety, teamwork, accountability, and exceptional customer service. We provide opportunities for professional growth while supporting some of Nevada's largest construction and infrastructure projects.

• Competitive pay (DOE)
• Health, dental, and vision insurance
• Paid Time Off (PTO)
• Paid holidays
• Ongoing training and career development
• Supportive, team-oriented work environment