Accounts Receivable Clerk

Accounts Receivable Clerk

We are looking for an experienced Accounts Receivable Clerk to join our team in Carson, California. In this role, you will manage accounts receivable and customer collections within a dynamic freight forwarding and transportation environment. The ideal candidate will have a strong background in the logistics or transportation industry, with excellent skills in resolving billing issues, processing payments, and maintaining accurate financial records.

Responsibilities:

• Oversee a portfolio of customer accounts and ensure timely collection of outstanding invoices.
• Analyze accounts receivable aging reports to identify and address overdue payments.
• Resolve billing disputes and documentation delays, including proof of delivery (POD), bills of lading (BOL), and accessorial charges.
• Collaborate with operations, billing, and branch teams to address issues preventing payment.
• Accurately apply customer payments, including checks, credit cards, and wire transfers, to maintain up-to-date account statements.
• Record deposits promptly and ensure accurate cash application to reflect real-time account balances.
• Utilize Cargo Wise One to document collection activities, update account statuses, and maintain accurate records.
• Navigate customer payment portals such as Coupa, Ariba, and Paymode-X to ensure invoices are processed and payments are received.
• Prepare daily reports to track collection activities and payment status.
• Communicate professionally with customers and internal teams to resolve escalations and maintain strong relationships.