Operations Supervisor - Customs Brokerage

CUSTOMS BROKERAGE SUPERVISOR

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third‑party logistics provider (3PL), we power a better way to deliver for the world's top brands and manufacturers.

Look what you’ll get by joining the GEODIS team!

• Get Good Money – Fair pay and some jobs come with bonus opportunities.
• Get the Right Job / Right Schedule – Part‑time, full‑time, seasonal – days, nights, weekends, and even gig work. We have the job and shift you want.*
• Get Paid Early – Pay day as early as you want. Access your earnings on demand.
• Get Free Healthcare – Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, vision at affordable costs after a short waiting period.*
• Get a Break – Paid holidays, time off, short‑term disability and new parent leave are a few of the ways we support time away from work to take care of your life.*
• Stay Safe – We pride ourselves on a safe, clean and healthy work environment for everyone.
• Get a Voice – We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
• Get Promoted – When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
• Get a Boost – Our GEODIS Compassion Fund makes one‑time grants to teammates who have experienced unexpected catastrophes.
• Get Involved – Volunteer in your community or donate to the GEODIS Foundation or GEODIS Compassion Fund.
• Have Fun – Work with fun, supportive people just like you!
• Find Your Place – We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
• Find Your Future – Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

* Eligibility varies based on location, job, employee type, or length of service.

• Develops plans based on customer specifications
• Provides rate quotes to clients
• Reviews processes and implements new procedures
• Assists teams in resolving Customs and carrier issues
• Maintains positive customer relationships
• Prepares and monitors various Customs compliance and broker management reports
• Trains, coaches, and supervises team members
• Manages Post Entry reviews and performs audits
• Utilizes understanding of the proper processes to resolve problems according to industry standards
• Monitors AP/AR discrepancies and addresses accounting issues
• Addresses disciplinary and performance issues and complaints as needed
• Knowledge of Foreign Trade Zone Regulations FTZ (19 CFR 146) and Customs Brokerage Requirements
• Processes daily FTZ transactions for transmittal to Custom including CBP Form 214 Admissions, CBP Form 7512 in‑bonds, CBP Form 216 Annual and individual permits, CBP Form 349 Harbor Maintenance Fee
• Zone to zone Transfer
• Weekly 7501/3461 Estimates
• Reconcile daily inventory balances using QAD
• Annual Zone Reconciliation
• POC – CBP onsite Audits, internal compliance, action plan
• Communicates with specified government agencies, customer, carriers, and operations on all issues affecting customs brokerage and FTZ
• Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.

• Minimum 5 years relevant experience and/or training; or an equivalent combination of education and experience
• Minimum 2 years experience in a supervisory capacity
• Customs Broker License preferred
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and Power Point
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Abi…