Divisional Programs Data and Compliance Manager - 11-001 - SC​/ DHQ - Social Services

Divisional Programs Data And Compliance Manager

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Divisional Programs Data and Compliance Manager serves as the senior divisional lead for Social Services data operations, reporting strategy, compliance alignment, system integration, dashboard governance, field technical support standards, and data team development. This manager position leads the coordinated data infrastructure Social Services programs across the Southern California Division, ensuring that program data is accurate, consistent, accessible, funder-ready, and aligned with internal, local, county, state, federal, contract-specific, Divisional Headquarters (DHQ), Territorial Headquarters (THQ), and National policy expectations.

This position supervises and provides strategic direction to the Divisional Social Services Database and Compliance Administrator and builds a structured support model for future data, compliance, and site-level liaison functions. The manager is expected to enhance divisional digital file, recordkeeping, spreadsheet, and reporting workflows by strengthening consistency, integration, documentation standards, and sustainable data practices across Social Services programs.

In coordination with the Divisional Social Services team, the role leads and supports live dashboards, KPI definitions, data validation, compliance readiness, program evaluation, and meaningful outcome reporting for leadership, funders, program staff, community partners, and other stakeholders. The strategic purpose of this role is to establish centralized data leadership that protects staff capacity, strengthens compliance, improves data quality, reduces duplication, and creates a reliable single-source-of-truth ecosystem for divisional Social Services reporting.

$90,000/yr.

- $110,000/yr.

Strategic Data Leadership and Governance

• Lead the Southern California Division Social Services data strategy, governance framework, reporting architecture, and integration planning across Corps, units, and Social Services programs, with continued alignment to applicable DHQ, THQ, and National policies and procedures.
• Establish divisional standards for data definitions, data quality, documentation protocols, validation processes, reporting cadence, and governance calendars that support local implementation while remaining consistent with DHQ, THQ, and National expectations.
• Define authoritative data sources and reporting workflows so leadership can rely on current, validated, point-in-time information.
• Partner with the Divisional Director of Social Services and Social Services leadership team to ensure data priorities align with program operations, compliance expectations, funder requirements, and field implementation realities.

Supervision and Team Development

• Supervise, coach, prioritize, and provide strategic direction to the Divisional Social Services Database and Compliance Administrator.
• Ensure the Database and Compliance Administrator is supported with clear priorities, escalation pathways, technical assignments, training expectations, and performance accountability.
• Develop a phased data team structure that may include divisional staff, site-level data liaisons, contract-funded data support, and future data/compliance positions as appropriate.
• Maintain appropriate collaboration, transition support, and coordination with divisional Social Services directors to ensure data needs, reporting expectations, and fidelity standards are met across programs.

Division-Wide System Integration and Administration

• Lead a data integration strategy with various data platform workflows, Power BI dashboards, funder-specific systems, county/city platforms, and other reporting tools as applicable.
• Coordinate data mapping, system crosswalks, exports, controlled workflows, and interoperability planning to reduce duplicate data entry and administrative burden on program staff.
• Oversee user licensing, access control standards, privacy procedures, audit trails, system permissions, and compliance with applicable DHQ, THQ, National, state, federal, funder, and Salvation Army requirements.
• Participate in territorial, national, HMIS, vendor, and partner conversations related to social services data systems, system modernization, and reporting improvement.

Reporting, Dashboards, KPIs, and Impact Measurement

• Oversee development and maintenance of dashboards, KPI definitions, reporting templates, outcome tracking, and executive reporting tools for Social Services programs.
• Ensure consistent collection, validation, and production of monthly, quarterly, annual, grant, contract, and leadership impact reports.
• Use data to support grant applications, funder reporting, fiscal stewardship, program evaluation, compliance…