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Customs Brokerage Manager

Job in Carson, Los Angeles County, California, 90749, USA
Listing for: FNS, Inc.
Full Time position
Listed on 2026-07-22
Job specializations:
  • Management
    Operations Management, Regulatory Compliance Specialist, Supply Chain / Intl. Trade
  • Supply Chain/Logistics
    Operations Management, Regulatory Compliance Specialist, Supply Chain / Intl. Trade
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Location

18620 Harmon Ave., Carson, CA 90746

Responsibilities
  • Lead and oversee the customs brokerage department including the team of entry writers, ensuring that operational goals and KPIs are met.
  • Manage the entire import clearance workflow: from customs entries and ISF filings to broker relationships, audits, billing, and client communications.
  • Ensure compliance with all applicable U.S. customs regulations, partner government agencies, trade policies, and company SOPs.
  • Review and improve department processes: work distribution, quality control, performance measurement and continuous improvement.
  • Train, coach, and evaluate team members, manage staffing, workflow capacity, and performance metrics.
  • Act as escalation point for complex or high-risk shipments, broker disputes, compliance issues, and audit findings.
  • Partner with Sales, Operations, Finance, and Legal teams to support new account onboarding, client growth, and service delivery.
  • Maintain and enhance customs clearance systems, reporting tools, data analytics, and entry tracking.
  • Provide regular management reports on department performance, cost control, and compliance status.
Preferred Qualifications
  • Bachelor’s degree in Business Administration, International Trade, Logistics, or a related field is preferred.
  • Minimum 7 years of relevant experience in customs brokerage or international trade operations, including at least 2-3 years in a management or supervisory capacity.
  • Strong expertise in U.S. customs laws and regulations (19 CFR, HTS classifications, PGAs, duty/valuation, etc.).
  • Demonstrated leadership and team-management skills, ability to build and develop high-performing teams.
  • Excellent analytical, problem-solving, and data-driven decision making skills.
  • Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
  • Advanced proficiency in Microsoft Excel, Word, PowerPoint.
  • Experience with customs/brokerage systems preferred.
  • Bilingual in Korean and English is required.

The base salary range for this role is between $90,000 - $120,000 yearly, and your base salary will depend on your experiences, qualifications, and skills.

Benefits (Full-Time ONLY)
  • Health, Dental, and Vision PPO Insurance
  • Life, STD, LTD Insurance
  • Paid Time Off
  • Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
  • Years of Service Awards
  • Education Assistant Program (Based on Eligibility)
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