Public Information Specialist II (Digital Communications
Listed on 2026-08-13
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Marketing / Advertising / PR
Social Media Marketing, Digital Marketing, Marketing Communications
Resumes will not be accepted as a substitute for a fully completed District Online Application. However, a resume is required; this will provide valuable information for the evaluation process. The most qualified candidates will be invited to proceed to the next stage, which includes a panel interview. West Basin Municipal Water District (West Basin) is a global leader in the water industry in water recycling, conservation, water resource management, and youth and adult education.
West Basin provides drinking water and recycled water to eight local retail water agencies including four cities, three private water companies, and one county water agency. The District serves a population of nearly one million residents in 17 cities and unincorporated areas along the coastal corridor from Palos Verdes to Malibu. The District is governed by an elected five-member Board of Directors and is a member agency of the Metropolitan Water District of Southern California.
West Basin operates the Edward
C. Little Water Recycling Facility and three satellite locations. It is the largest treatment and water purification facility of its type providing nearly 40 million gallons of water each day to over 300 sites. West Basin utilizes various advanced treatment processes to produce five types of "fit-for-purpose" waters used for commercial, industrial, and landscape purposes, including three ultra-pure waters. West Basin owns and operates over 100 miles of recycled water pipelines and supplies recycled water to customers for non-potable use.
To expand the use of recycled water, the District assists customers with the process of converting their sites to utilize recycled water. In addition, the District conducts site inspections to ensure compliance for the safe use of recycled water. West Basin is an equal-opportunity employer, promoting diversity in its recruitment process and programs. The District is committed to customer service and seeks to provide its customers with the most qualified and exceptional professional services through those they employ while offering an excellent benefits package to its employees.
Position
West Basin is seeking an experienced social media and digital communications professional who, under general supervision, will develop strategic content, handle digital communications and interact with audiences across platforms including Linked In, Instagram and the District website with a focus on audience engagement, campaign tracking and shaping the District’s brand identity. This position provides general support for the Public Information and Education Department and will perform other related duties as assigned.
The District is seeking an individual with five years of experience or more whose skills and abilities best reflect the qualifications for the position.
Public Information Specialist II is the journey-level classification in the District's three-level Public Information series. Incumbents perform a broad range of professional communications, public information, media relations, community outreach, and marketing activities with a degree of independence and responsibility. Responsibilities include developing and implementing communication strategies; creating content for print, digital, website, and social media platforms; coordinating public outreach and educational programs;
and serving as a liaison with internal departments, community organizations, water retailers, agency partners, elected officials, members of the media, and the public.
The Public Information Specialist II is distinguished from the Public Information Specialist III by the latter's advanced level of expertise, greater independent judgment, leadership of complex communication initiatives, additional education and/or professional certifications, and supervisory or lead responsibilities.
Key Responsibilities- Researches, writes, and edits high-quality content for website, social media, and digital platforms, ensuring narrative consistency across all channels.
- Transforms complex scientific concepts, construction…
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