Senior Retail Inventory & Stock Manager

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Opportunity, growth, and meaningful rewards! We offer:

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay

Employee discounts across all company brands

Employee assistance program

• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

* Benefits may vary by position so ask your recruiter for details.

Advertised Compensation:$80,385.00to $95,752.00

Purpose: The Retail Stock  Manager II oversees stock operations for retail locations with sales between $20-60million, ensuring efficient inventory management, optimal stock levels, and seamless coordination between receiving and sales floor operations.

Essential Functions:

Manages all aspects of stock operations including receiving, inventory control, and merchandise flow to maximize sales opportunities; collaborates with Retail Director of Operations to optimize stock processes and achieve operational KPIs within budget parameters

Manages relationships with multiple vendors to ensure proper stock levels support sales objectives; coordinates operations across retail, restaurants, and duty-free shops while resolving delivery issues, shortages, and quality concerns

Monitors and reports on key performance indicators (KPIs) including inbound throughput, labor efficiency, and operational metrics; manages reverse logistics for store and vendor returns while developing contingency plans for distribution center operations

Develops and implements stock procedures and standards to ensure consistent execution across all shifts; collaborates with airport leadership on hiring decisions while training, coaching, and developing stock team members and administering corrective actions and terminations as needed

Ensures compliance with U.S. Customs, FDA, and other regulatory bodies; maintains accurate records especially for bonded merchandise and passes required government background checks for Customs Bonded Warehouse operations

Enforces comprehensive food safety protocols including FIFO stock rotation, expiration date monitoring, and HACCP compliance; conducts regular Quality Assurance tours and maintains cleanliness and security of food storage areas

Analyzes inventory data and stock performance metrics using SAP, Crunch Time, and other management systems; implements cycle counting programs and maintains accurate perpetual inventory records

Coordinates with merchandising and sales teams to support promotional activities, seasonal resets, and new product launches; ensures proper stock allocation and timely floor replenishment

Communicates and collaborates with airport management teams to build partnerships and align operational goals while maintaining compliance with safety, security, and regulatory requirements

Plans and executes annual physical inventory processes; coordinates with external audit teams and implements corrective actions for inventory discrepancies while maintaining operational continuity

Reporting Relationship & Role Information:

This position typically reports to the Retail Director of Operations or zone leadership within an airport

The Retail Stock  Manager II position as described falls under the Fair Labor Standards Act as an Exempt position

The Retail Stock Manager II position requires varied scheduling with presence during receiving periods, operational reviews, and inventory activities to ensure comprehensive oversight of stock operations

Must be able to pass government background checks required for working in a Customs Bonded Warehouse

Physical Requirements:

• Ability to walk extensively throughout warehouses and retail locations for extended periods
• Lift, carry, and move inventory items up to 50 pounds regularly
• Visual acuity to review inventory records, conduct physical counts, and analyze data reports
• Work in varying warehouse and retail environments with different temperature and noise levels

Minimum Qualifications, Knowledge, Skills, and Work Environment:

Education and Experience:

• The combination of education and professional experience must exceed 4 years:
• In a management role:
  Requires at least one year of experience managing stock operations or inventory management teams in retail environments
• In a technical role:
  Requires 4 years of experience in stock operations, inventory management, or supply chain coordination with multi-location responsibility
• A bachelor's degree in Business Administration, Supply Chain Management, Operations Management, or related program can count for 2 of the 4-year requirement

Specialized Training:

• Knowledge of retail inventory management systems, supply chain processes, and vendor relationship management
• Experience with inventory systems like SAP and Crunch Time; SAP WMS experience preferred
• Understanding of U.S. Customs, FDA, and regulatory compliance requirements
• Working knowledge of HACCP preferred
• Knowledge of loss prevention and regulatory compliance…