Field Sales Manager

'Quality without Compromise' is not just a motto at See’s Candies. It is the most important ingredient in our recipe for success. See’s Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service.

See’s is a leader in the confectionery industry with over 250 retail shops across the USA, a growing e-commerce business, and expanding opportunities internationally. We are seeking friendly, enthusiastic individuals who are passionate about helping us grow and thrive in our second century.

This position is responsible for managing the field-based sales team. Primary responsibility is to increase See's Volume Savings business through the sale of corporate gifts, fundraising, Yum raising, and overall volume sales. Primary focus will be to support the field sales team to enable the increase of new business and retain current customers while achieving sales & profitability goals.

This role leads a dynamic team and requires strong leadership, adaptability, and the ability to strategize and pivot quickly to maintain focus and drive efficiency. Candidates should value quality, integrity, and feedback, and thrive in a fast‑paced, seasonally driven business with significant holiday peaks. The ideal candidate owns opportunities, is receptive to direction from leadership, and is eager to build strong relationships and collaborate with cross‑functional teams.

The ability to work well under pressure and establish clear accountability and team development is essential. This is an opportunity to join a fun and dynamic team and a fan favorite of many loyal customers. With sweet extras, this role also includes a vehicle stipend, gas card, potential bonus incentives, and of course, samples and generous employee discounts.

The pay range for this position is expected to be $95k - $105k annually, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Promotes a customer-first culture and commitment to delivering outstanding results for all customers while focusing on See’s principles. Achieve sales goals set by management for assigned territories.

Provides exceptional customer service and works as the main contact while partnering with the Sales Support Manager to deescalate customer issues with urgency. Partner with Inside Sales, Customer Service, and Shops to develop strong cross-functional relationships to ensure customer needs are met while achieving department and company goals. Work asteamliaison between order fulfillment and finance departments to resolve customer issues.

Maintains consistent communication with Field Sales Representatives. Hold weekly sales meetings andin‑depth pipeline audits with theobjectiveof driving business, motivating reps, andidentifyingand removing barriers.

Hold team accountable to department KPIs and create incentive contests to motivate achievement of sales goals.

Source new and evaluate performance of current trade shows. Oversee all associated activities including staffing, scheduling, payment, shipment of materials, samples, permits, and other requirements. Attend trade shows as required.

Maintains a thorough working knowledge of See's products and Volume Savings programs (Fundraising, Business Gifts, Group Savings), plus Retail and Ecommerce.

Ensures customer account information and sales data are kept current and accurate through the use of Salesforce.

Follows all set processes & procedures while providing feedback to positivelyimpactproductivity.

Develop & train field team onnew sales techniques, products, and VS programs. Provide ongoing coaching & feedback through territory visits and ride-alongs.

Manage team’ssales pipeline to ensure data quality while holdingteamaccountable in moving customers through the sales process.

Partner with field sales representatives in achieving deeper market penetration through the acquisition of new accounts.

Provide Sr. Sales Manager support, report on field activities, KPIs, and complete special projects as…