Medical Records Coordinator at WelbeHealth Carson, CA

Medical Records Coordinator – Welbe Health

Locally based in Carson, CA, the Medical Records Coordinator supports Welbe Health’s PACE program, which provides comprehensive medical, dental, and therapeutic care for seniors in their homes and communities.

• Answer incoming calls, emails, and contacts; screen, transfer, or resolve inquiries promptly while maintaining process and documentation standards.
• Process, schedule, and authorize orders according to department protocols.
• Document all updates, encounters, and communications accurately in source systems.
• Coordinate participants’ appointments, troubleshoot conflicts, and meet turnaround time targets.
• Provide eligibility status and benefit information to participants.
• Address participant and provider inquiries; upon inability to resolve, appropriately escalated issues.

• High School Diploma or Equivalency.
• Minimum of one (1) year in a call‑center environment with a service or support focus.
• Flexibility with work hours.
• Excellent organizational and communication skills.

• Medical, Dental, and Vision insurance.
• Flexible work‑from‑home schedule.
• Personal time off (17 days PTO), 12 annual holidays, and sick leave.
• Career advancement opportunities.
• Competitive pay range: $21.07–$27.81 per hour.
• Bonus and equity options, 401k match, and comprehensive benefits package.

Salary/Wage: $21.07–$27.81 USD per hour, contingent on experience and qualifications.

Proof of vaccination or a vaccine declination form is required before employment. Welbe Health maintains infection‑control and PPE standards for all team members.

Welbe Health is an equal‑opportunity employer. Employment is determined without regard to race, color, religion, sex, gender identity, sexual orientation, marital or veteran status, age, national origin, citizenship, disability, pregnancy, or any other protected status.

People seeking employment at Welbe Health are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, legal citizenship, disability, pregnancy or other status protected by applicable law. Individuals or family members of medical conditions, genetic information or characteristics, and pregnancy are also protected.