Logistics Coordinator

Regular Employee | Salary Non-Exempt | $26.00 - 29.00

The Logistics Coordinator position is responsible for increasing the effectiveness of company’s transportation network by managing external transportation providers, lowering costs, increasing efficiency, and maintaining customer satisfaction, as well as developing internal processes and programs to improve logistics costs.

• Plan, organize, and direct team activities to meet or exceed established goals in a cost-effective manner
• Train, or facilitate the training of, new associates in all aspects of their job function
• Manage and oversee departmental processes, procedures, and policy decisions
• Lead, communicate, and coach to cultivate a motivated associate environment of trust, teamwork, accountability, self-confidence, and business ownership
• Support new and current team member activities – hiring, performance, management, transfers, promotions, and disciplinary processes
• Manage vacation approvals, timecard approval, daily and weekly overtime, hiring, and training
• Stay up to date on overall activities of the team, identify problem areas and take corrective actions
• Coordinate parts delivery activities with Material Distribution for presentation to the production line
• Support inventory reduction initiatives
• Assist in reducing supplier past due part shipments, including internal part shortages
• Monitor service contract compliance for all company locations; and establish and enforce policies and procedures for import/export functions according to US Regulations
• Develop operational metrics and goals
• Maintain and utilize a logistics scorecard that is monitored and reported out on regularly to include carrier performance and costs
• Continuously manage and review outsourced Third Party Logistics (3PL) providers
• Monitor and report on general trends in the transportation industry; make and implement recommendations on how to react to changes
• Improve gross margin by ensuring the efficient movement of finished goods, raw materials, and equipment for all shipments
• Lead projects that improve logistics activities
• Facilitate communication and freight coordination between internal departments and key external transportation groups for all of company
• Act as the primary contact for day-to-day transportation support including all domestic and international freight movements, as well as import/export compliance matters
• Coordinate inbound shipment processes to ensure the highest levels of performance in the areas of cost reduction, on-time delivery, availability, lead-times, and customer satisfaction
• Establish standard reporting and monitor shipments to ensure on-time pick-up and delivery
• Proactively follow up on freight issues, as required, and communicate issues to all parties
• Coordinate with the third-party logistics (3PL) provider to receive, resolve, and report on routine customer/ supplier inquiries concerning freight disputes, shipment returns, and replacements
• Review freight invoices for accuracy and process them in a timely manner
• Monitor shipment transactions for accuracy and hold 3PL provider accountable for inbound and outbound LTL (less than truckload), TL (truckload) and small parcel (UPS or Fed Ex) shipments
• Analyze expenditures and other financial information with a focus on continuous improvement to develop plans, policies, or budgets for increasing profits and/or improving services
• Suggest operations policies and standards such as determining safety procedures for the handling of production parts including any hazardous/dangerous goods
• Direct investigations to verify and resolve carrier/shipment related complaints
• Conduct investigations in cooperation with government agencies to determine causes of transportation accidents and to improve safety procedures
• Support parts packaging related requests, as needed
• Assist in the coordination of internal cycle count and physical inventory activities, as needed
• Work to reduce Raw Material and WIP inventory while considering economic order quantities
• Support Material Planning department to minimize supplier past due shipments and help monitor internal parts shortage issues to facilitate improvements
• Prepare all required reports and correspondence
• Develop, implement, and monitor department budget and manages expenses within approved budget constraints
• Communicate with cross-functional teams (engineering, materials, purchasing, sales, etcetera) to resolve issues
• Solve complex problems with minimal assistance
• Other tasks as assigned