Administrative Assistant​/Window Clerk

We are hiring for a warehouse Administrative Assistant/Window Clerk. In this position, you will be responsible for customer service on the phone, through email, and at the service window. This full‑time hourly position will report to the Warehouse Manager and will primarily assist with the needs of the warehouse staff, customers, and truck drivers. Hours are Monday‑Friday, 6:00 AM‑1:30 PM.

• Answer phones, voicemails, and emails in a professional, prompt manner
• Have working knowledge of the company and customer computer systems
• Accurately and timely enter data as required
• Able to prioritize and balance multiple tasks at the same time
• Resolve discrepancies/provide update statuses with order documents and carrier assignments
• Willing to double‑check orders on warehouse docks
• File paperwork in a timely manner
• Other duties may be assigned

• Excellent, respectful communication skills with customers and employees
• Strong attention to detail
• Working knowledge of Microsoft Office, including Word and Excel
• Self‑motivated and works well with limited direction

• Working knowledge of WMS (Warehouse Management Systems) and SAP (Systems, Applications, and Products in Data Processing) systems
• Experience working in a warehouse environment

• Ability to sit for extended periods of time, sitting at a desk on the computer, and speaking with internal and external customers on the phone
• Must be able to access and navigate each department at the organization’s facilities
• Ability to repetitively twist or turn; stand, climb, kneel, stoop, and squat, as needed
• Ability to lift up to 25 pounds, as needed
• Required to wear personal protective equipment (PPE) and follow the dress code guided by the company

• $20.00 per hour

• Competitive wages and opportunities for advancement
• Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available
• Company‑paid Short/Long‑term Disability, Life Insurance, and Employee Assistance plans
• Company‑paid Time‑Off (PTO), Sick Leave, and Holiday Pay
• Retirement 401(k) Plan with discretionary employer match and profit sharing
• Referral Bonus, Wellness Programs, Clothing Allowance, Safety Shoes, and Safety Glasses Reimbursement