Warehouse Specialist - EWR Dispatcher

Position Summary

The Regional Line-Haul Dispatcher is responsible for daily Line-Haul transportation scheduling, routing, and operational coordination within the assigned region HUB. This role ensures on-time departures, delivery performance, and real-time communication between warehouse operations, carriers, and the national fleet team. The dispatcher will play a key role in balancing service quality, cost efficiency, and resource utilization across regional and national networks.

• Daily Dispatch & Operations Management
  • Plan and execute daily dispatch schedules for line-haul and feeder routes within the assigned region.
  • Monitor driver check‑in, loading, departure, and arrival status; address any in‑transit issues such as delays, vehicle swaps, or accidents.
  • Coordinate with warehouse and operations teams to ensure smooth loading/unloading and minimize dock congestion.
• Capacity Coordination & Carrier Management
  • Collaborate with the Fleet Department to allocate available capacity, including primary, backup, and emergency carriers.
  • Track carrier performance (on‑time rate, communication response, cargo handling, etc.) and provide feedback for performance evaluation and penalty/reward recommendations.
  • Support new carrier onboarding, contract execution, and payment documentation.
• Exception Handling & Communication
  • Log and handle first‑level operational exceptions such as shipment delays, damages, or driver no‑shows.
  • Escalate severe or recurring issues to the Fleet Department with detailed event reports.
  • Coordinate with customer service and warehouse teams to ensure timely issue resolution and client communication.
• System & Data Management
  • Use the company’s TMS or dispatching platform for job assignment, GPS tracking, and data entry.
  • Generate daily/weekly operational reports and route performance summaries.
  • Verify shipment and delivery data with finance for billing and payment reconciliation.
• Cross‑Functional Collaboration
  • Maintain effective communication with the warehouse, customer service, and finance teams.
  • Support seasonal operations, nationwide route adjustments, and urgent dispatch tasks as directed by the Fleet Department.

Shifts: 5PM-1AM

Education:

Bachelor degree or above, preferably in Logistics, Transportation Management, or Supply Chain.

Technical

Skills:

• Proficiency in TMS, Excel, and GPS tracking tools.
• Strong analytical and communication skills.
• Familiarity with U.S. interstate routes (e.g., I-5, I-10, I-80) preferred.

Personal Attributes:

• Highly organized, proactive, and detail‑oriented.
• Able to handle high‑pressure situations and shift priorities quickly.
• Willing to work night or weekend shifts during peak seasons.

• 7 PTO days
• 5 Paid Sick Leave Days
• 6 Paid Holidays
• 401K 100% Matching up to 2%
• 50% Medical insurance, 100% Dental and Vision Insurance

Pay Range: 20-25/hour for specialist

Supervisor: 60K+