Assistant - Center for Excellence in Teaching and Learning

Assistant - Center for Excellence in Teaching and Learning

The Teaching & Learning Associate supports the day-to-day work of the Center for Excellence in Teaching & Learning (CETL) by assisting with instructional technologies, resource development, and faculty development initiatives. This entry-level role is ideal for someone who enjoys working at the intersection of technology, creativity, and education. The Associate contributes to a wide range of CETL activities, including supporting learning management systems, creating multimedia resources, and assisting with events and programs.

This position is designed as a growth opportunity for individuals interested in developing skills in instructional design, digital learning, and faculty support in higher education.

Responsibilities:

• Instructional Technology & LMS Support
• Provide first-line support to faculty and students using instructional technologies (e.g., D2L Brightspace and supported tools)
• Assist with course setup, content organization, and basic troubleshooting within the LMS
• Help identify and resolve common user issues; escalate more complex problems as needed
• Support faculty in navigating and using digital tools for teaching and learning
• Multimedia & Resource Development
• Create and edit instructional resources, including short videos, walkthroughs, job aids, and guides
• Assist with basic video/audio recording, editing, and captioning
• Support development of CETL communications and materials (e.g., newsletters, web content, promotional materials)
• Apply institutional branding and accessibility best practices (e.g., WCAG 2.1)
• Events & Program Support
• Assist with planning and execution of CETL events, including workshops, faculty academies, and campus initiatives
• Support logistics such as registration, communication, materials preparation, and on-site or virtual facilitation
• Help manage CETL calendars, scheduling, and coordination across programs
• Capture and share event highlights (e.g., photos, summaries, resource follow-ups)
• Operational & Administrative Support
• Assist with maintaining CETL digital spaces (e.g., LMS shells, SharePoint, website updates)
• Support tracking of participation, feedback, and basic reporting for CETL initiatives
• Contribute to project coordination across CETL activities
• Perform general administrative tasks that support the effective operation of CETL
• Professional Growth & Development
• Participate in training and mentorship related to instructional design, learning science, and educational technology
• Develop foundational skills in course design, multimedia development, and facilitation
• Engage in ongoing professional learning aligned with a pathway toward instructional design or related roles

Required Qualifications:

• Bachelor's degree in Education, Communications, Media, human Resources, Business, English, or a related field
• Demonstrated experience using digital tools (e.g., Microsoft 365, Canva, video editing tools, or similar)
• Basic familiarity with learning platforms or online tools (e.g., LMS experience as a student or user)
• Strong organizational, communication, and problem-solving skills
• Willingness to learn new technologies and support a wide range of tasks

Preferred Qualifications:

• Experience creating digital content (e.g., videos, podcasts, graphics, or tutorials)
• Experience supporting others in using technology (e.g., peer mentoring, helpdesk, training, or informal support roles)
• Familiarity with learning management systems (e.g., D2L Brightspace, Canvas, Blackboard, Moodle)
• Experience assisting with events, workshops, or program coordination
• Interest in teaching, learning, training, or instructional design

Required Documents to Attach:

• Resume
• Cover letter

Knowledge, Skills, & Abilities:

• Ability to explain technical concepts in clear, approachable ways
• Strong attention to detail and ability to manage multiple tasks simultaneously
• Creative problem-solving and willingness to experiment with new tools and approaches
• Ability to work both independently and as part of a collaborative team
• Positive, service-oriented mindset when supporting faculty, staff, and students
• Comfort working in a dynamic environment that includes both structured tasks and evolving priorities

Final date to receive applications:
Open until filled.