Specimen Technician - Hospital

At a glance

Behind every one of the millions of tests we carry out, you’ll find our Specimen Management team. It’s thanks to their care and dedication that patient specimens move through each stage of the testing process in an accurate and timely manner. It’s challenging and meaningful work that will give you the chance to innovate, problem solve, and grow your skills to build a satisfying and rewarding career.

"When you open the bag, it’s not just a piece of paper. It’s not just tubes that you handle. It’s the patient’s life that you are servicing, and you want to give them the best results."

What makes a successful candidate? See if you have what it takes.

• Focused
• Results-driven
• Productive
• Organized

The possibilities in Specimen Management are numerous. You’ll gain new skills and discover a welcoming workplace that helps you meet your career goals. You’ll also participate in mentoring and professional development programs that take your talents to the next level. Here is an example of a career path you can take:

Specimen Management Group Lead or Trainer

Category: Specimen Processing Location: Cartersville, Georgia Job function: Operations Job family: Specimen Processors

Shift: Day Employee type: Regular Full-Time Work mode: On-site

Specimen Technician - Hospital - Cartersville, GA, Monday to Friday, 10:00 AM to 6:30 PM

Pay range: $17.75+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We offer a comprehensive benefits package to support employees and their families. Depending on part-time or full-time status, some benefits may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• Healthy
  
  MINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 MyDay off
• Fin Fit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and more

The Hospital Specimen Associate is responsible for the preparation of patient specimens in a hospital location where multiple Hospital Specimen Associates work together with minimal direction. The role requires following pre-analytical processing procedures with accuracy and timeliness. The responsibilities below are specific to samples processed by Quest laboratory testing.

Specimen Processing & Test Send Out Responsibilities

• Demonstrates proficiency in test ordering policies, hospital processing procedures, specimen requirements for test ordering, sample preparation, and compliance requirements.
• Knowledge and competency of Hospital LIS system (client specific)
• Print Quest performed testing reports
• Interpret specimen flow/tracking data using available reports and resources
• Manage supply ordering processes
• Performs remote accessioning (pre-accessioning), client specific

Problem Resolution Responsibilities

• Troubleshoot and resolve issues related to specimen types, missing information, TIQ, TNP, additional sample requests, and other client issues.

Customer Service Responsibilities

• Provide exceptional customer service as the liaison between customer and Quest Diagnostics laboratory
• Manage inbound calls with positive client interactions
• Communicate effectively with hospital laboratory staff, Quest Diagnostics sales team, and other functions
• Share information about problem solving with specimens, test cancellations, testing requirements, and billing with hospital staff

Required

Work Experience:

• 1–3 years of working experience

Preferred

Work Experience:

• Medical background preferred, including…