Practice Manager Primary Care - Cartersville

Work Shift

Day

Friday, Monday, Thursday, Tuesday, Wednesday

8:00 AM

5:00 PM

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture:
People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Oversees day-to-day operations in one large or two small primary care pediatric practices. Ensures a high-quality patient/family experience. Monitors and improves revenue generation, expense management and operational efficiency of the assigned practice(s). Responsible for implementing system standards and growth of programs/services in assigned practice(s). People leader for practice staff and manages overall scheduling and flow of assigned practice(s).

• 5 years of experience in operations with strong financial, human resources, and systems background
• Experience in a physician practice setting
• Demonstrated experience in various systems/software/technology components, e.g., Microsoft, Epic

• Master’s degree in Business Administration, Health Administration, or related field

• Bachelor's in Business Administration, Health Administration, or related field or at least 7 years of experience in a practice setting with people and/or business leadership experience

• No professional certifications required

• Ability to operate mostly independently
• Able to plan and manage time effectively and execute projects to completion with minimal oversight
• Demonstrated strategic thinking and problem-solving ability
• Strong communication skills and ability to build productive relationships across various levels of the organization
• Personal organization and time management
• Human relations and teamwork
• Personal adaptability and motivation
• Listening
• Strong communication skills to effectively deal with conflicting views or issues and mediate fair solutions as well as excellent writing skills
• Analytical skills to resolve highly complex problems requiring the application of scientific or technical principles, theories, and concepts and in-depth, cross-functional, experienced-based knowledge
• Ability to identify and resolve important ethical, strategic, and operating problems that require innovative solutions based on extensive knowledge of the healthcare industry
• Ability to effectively manage employees within assigned practice
• Ability to persuade and negotiate with peer level managers on issues and programs that impact assigned practice

• Leads the direct day-to-day practice operations, including staffing, resources, access, patient throughput, reporting, and operational issues.
• Parters with nursing and provider leadership on clinically oriented operational issues.
• Assesses, identifies, and implements opportunities for additional gains in access, quality, revenue, and expense control.
• Provides onboarding and continued support to providers, e.g., schedules, expense reimbursement, clinic initiatives, and staff concerns.
• Forecasts and develops operational and capital budgets, providing monthly and ad hoc statistical data interpretation and variance reporting with timely immediate corrective action plans.
• Manages practice-based revenue cycle charge capture and reconciliation, collections, internal controls, coding, and denial monitoring.
• Ensures back-end processes and/or supports seamless transactions and processes that impact patient throughput and financial viability in a…