Coach/Ops Mgr Trainee
Listed on 2026-02-03
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Retail
Retail & Store Manager, Customer Service Rep, Retail Associate/ Customer Service
Overview
Join to apply for the (USA) Coach/Ops Mgr Trainee role at Walmart
Base pay range
$31.00/hr - $38.00/hr
This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
This job posting includes information about benefits and eligibility where provided.
Responsibilities- Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback. Tour-to-Teach, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising and company direction, introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams.
- Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, ensuring customer needs, complaints and issues are resolved, developing and implementing action plans to correct deficiencies, and providing process improvement leadership for a high quality customer experience.
- Dнос drives the financial performance and sales of the designated store area by reviewing P&L statements, budgeting, forecasting, controlling expenses, ensuring merchandise presentation, seasonal transitions, inventory flow and operational processes, and developing action plans to mitigate shrink and achieve profit goals.
- Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, and promoting a belonging mindset.
- Supports staffing needs by recruiting and developing qualified associates to meet growth potential.
- Coordinates and oversees job-related activities and relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and measuring progress toward results.
- Ensures compliance with company policies and ethics, supports the Open Door Policy, and provides guidance on applying these in business processes.
Minimum Qualifications
- 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
- For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training may be required.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings).
Preferred Qualifications
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University;
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University; experience supervising 5 or more direct reports including performance management, mentoring, hiring, and firing.
- Primary
Location:
101 Market Place Blvd, Cartersville, GA , United States of America - Seniority level:
Internship - Employment type:
Full-time - Job function:
Other - Industries:
Retail
Walmart offers competitive pay and performance-based bonuses, health benefits (medical, vision, dental), retirement benefits (e.g., 401(k)), paid time off, and other programs including Live Better U education benefits. Details and eligibility vary by role and location. Information about benefits and eligibility is available mart.
This posting may include other related postings (e.g., Retail Assistant Store Manager, Area Manager) and location-based opportunities. The hourly wage range stated is $31.25 - $38.46; actual rate depends on location and applicable laws. Some positions may include regional pay differentials or state pay differentials where required by law.
Walmart is committed to maintaining a drug-free workplace.
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