Unarmed Access Control​/Patrol Officer​/2nd Shift

Unarmed Access Control / Patrol Officer / 2nd Shift (Atlanta Regional Office)

Cartersville, GA, United States of America

Schedule: Full-time

Pay: $17.00 per hour

The Security Officer is responsible for providing security services at assigned locations with a focus on observing and reporting. Duties include monitoring and reporting all activity, conducting foot, vehicular, golf cart, or bicycle patrols of applicable interior and exterior areas, reporting suspicious activities and persons, writing detailed narrative reports, maintaining daily activity reports (DAR’s), enforcing post orders, site rules, regulations, policies, and procedures, and responding to emergency situations requiring security assistance.

• Execute security services as outlined in the Post Order Manual and accompanying policy and procedural guidelines and as directed by SMSSI Management.
• Conduct walking, vehicular, golf cart, or bicycle patrols of building/facility or assigned areas as required.
• Identify and report security threats, unsafe conditions or hazards, and other emergency situations.
• Perform site‑specific duties and tasks based on assignment, which may include customer service, loss prevention, retail security, lobby or visitor reception, freight elevator security, loading dock security, or other safety and security roles.
• Write detailed, accurate, and legible incident reports during shift, noting any unusual activities and how issues were resolved; contact appropriate individuals as directed by site post orders or as needed during shift.
• Know all site‑specific policies and procedures and implement emergency response activities as appropriate.
• Follow all company procedures, maintain acceptable attendance, and adhere to grooming and customer service standards.
• Participate in all company and site‑required orientation and training programs.
• Respond to incidents in conformity with the Post Orders and the Company’s Use of Force Policy, ensuring appropriate action is taken and reports are properly completed.
• Conduct security, customer service, or support functions as directed by supervisor or client requests.

• Minimum high school diploma or equivalent required.
• Current or prior military experience, or college education in the security field desirable.
• Minimum 1–3 years of professional‑level work experience preferred; prior experience in the security industry, law enforcement, military, or customer service highly desired.
• Must possess a valid registration/permit/license required by the state of employment and maintain active status of all necessary registrations/licenses/permits.
• Background investigation, post‑offer/pre‑employment drug/alcohol test, and any additional client requirements must be completed before employment.
• May require a current state driver’s license with clean driving record; ability to operate motor vehicle, golf cart, and/or bicycle if assigned.
• Reliable transportation to consistently arrive to work on time.
• Ability to write effective, concise, and legible reports.
• Demonstrated ability to be customer‑service oriented, professionally interact with all levels of individuals, and de‑escalate situations before they become hostile or unsafe.
• Energetic and focused personality with the ability to take initiative, prioritize multiple assignments, and manage deadlines.
• Professional, articulate, and use good independent judgment and discretion.
• Outstanding verbal and written communication skills required.
• Ability to interact at all levels within the organization, including with clients, while functioning as a team player.

GA #PSC
001822

Medical, Life, Dental, Vision, Short‑Term Disability, Long‑Term Disability, 401(k)/403(b) Plan

This job reports to William Soulsby.