Fire Alarm & Security Technician

Overview

Fire Alarm & Security Technician responsible for installing, troubleshooting, servicing and repairing fire alarm and security systems and other fire and life safety products with minimal supervision.

• Install, troubleshoot and repair fire alarm and suppression system components using appropriate tools and equipment (multimeter, megger, laptop for programming, lifts, etc.).
• Maintain comprehensive working knowledge of fire alarm codes and standards.
• Program and configure a variety of fire alarm systems during component removal or replacement.
• Troubleshoot faults, including ground faults, in fire alarm systems.
• Repair or replace damaged fire alarm components such as FACP, power supplies, and alarm‑initiating devices.
• Safely handle and replace explosive actuators (squibs and gas cartridge actuators) following procedures.
• Communicate professionally with internal/external customers and offsite monitoring companies.
• Be punctual to assigned locations and complete scheduled projects in a timely manner.
• Use Field Service Lightning to track work orders, materials, time on job, and related data.
• Complete documentation on work orders.
• Follow SFS safety programs, SDS, Hazardous Communication program, and company policies; maintain knowledge of related safety documentation on each project.
• Maintain a clean and well‑maintained company vehicle per policy.
• Be placed on call for emergency service requests as required by location.
• Attend seminars or training to stay current with technology, codes, and standards; train service technician trainees in relevant aspects of fire protection.
• Other duties may be assigned.

• High School Diploma or equivalent, required; NICET or state‑specific certification preferred.
• Experience:
  
  2 years in Fire Life Safety, specifically Fire Alarm, required.
• NICET Level 1 Fire Alarm Certification required.
• 2 years of professional computer skills preferred.
• Communication: ability to read, write and communicate in English with employees and customers.
• Systems and Software: 2 years using business intelligence systems, Sage 300 CRE, or similar preferred.
• Valid driver’s license with acceptable driving record; ability to travel up to 90% locally.
• Must comply with Drug and Alcohol policy and background screening requirements; may include customer-specific requirements based on contract.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

Physical Requirements: While performing duties, the employee is frequently required to bend, climb ladders/stairs, kneel, lift up to 50 lbs, reach, stand and walk for extended periods. Vision: color, near and far distance, peripheral, depth, and focus. Occasional balance, crouch, drive, lift over 50 lbs, sit, stoop, twist and work at heights.

Work Environment: Outdoor work with exposure to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Some work indoors in an office or collaborative setting. Must wear appropriate personal protective equipment as required by safety policies.

Equal employment opportunity statement:
We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, or any other classification protected by law. We are an Equal Opportunity, Affirmative Action employer. Management reserves the right to modify, add, or remove duties as necessary.