Shift Manager

QUALITY CONTROL ASSISTANT MANAGER (BILINGUAL KOREAN REQUIRED) Timpl has partnered with a leading 3PL logistics service provider offering integrated solutions including air, ocean, and ground transportation, warehousing & distribution, and customs clearance. And we are now seeking a shift manager position.  

Key Responsibilities  
* Supervise and manage shift operations, including warehouse staff, drivers,  and logistics coordinators.  
* Ensure compliance with safety regulations, company policies, and standard  operating procedures.  
* Monitor productivity, accuracy, and efficiency to meet customer requirements  and KPIs.  
* Assign daily tasks, manage schedules, and adjust resources as needed.  
* Prepare shift reports including staffing, incidents, and performance metrics.  
* Train, coach, and evaluate team members to improve skills and performance.  
* Resolve operational issues quickly and effectively while escalating critical  matters when necessary.  
* Collaborate with Transportation, Customs, and other departments to ensure  smooth end-to-end logistics.  
* Participate in continuous improvement initiatives to streamline processes and  reduce errors. Qualifications  
* Bachelor's degree in Logistics, Supply Chain, Business, or related field (or  equivalent work experience).  
* Minimum 3 years of supervisory experience in logistics, warehousing, or 3PL  environment.  
* Strong leadership, organizational, and problem-solving skills.  
* Proficiency with WMS, ERP, and Microsoft Office (Excel proficiency required).  
* Excellent verbal and written communication skills.  
* Ability to work flexible shifts (nights, weekends, holidays as needed).  
* Bilingual (English/Korean or Spanish) is a plus.