Logistics Coordinator

Description

We are currently seeking an enthusiastic and motivated individual for a Logistics Coordinator – Carrier Sales position in our Cartersville, GA Logistics (brokerage) office. If you are interested in a rewarding position with a growing division of one of the largest temperature‑controlled transportation companies in the nation, come and join our team at KLLM Logistics Services, a division of KLLM Transport Services, LLC.

This position combines carrier sales and development, operations management, and account management in order to best serve our clients.

As a Logistics Coordinator, you will serve as the primary contact for carriers and will work to manage a book of business for ultimate carrier and client satisfaction. You will provide carriers and clients with the highest level of service and support in order to retain their business and grow their accounts while maintaining a carrier‑friendly environment for consistent capacity needs.

Job Responsibilities

• Source carrier capacity by locating carriers through our extensive internal and external networks to cover customer’s freight needs
• Negotiate carrier rates to maximize profitability
• Work to build relationships with Carriers for strategic growth and optimal load coverage
• Manage daily communication with the Customer Service and Sales Teams to determine our shippers’ needs
• Ensure carrier compliance through company SOPs
• Assist in scheduling pickup and delivery appointments
• Track and Trace shipments
• Identify and resolve carrier issues on specific loads
• Work directly with drivers and carriers to ensure on‑schedule pickup and deliveries
• Assist with any administrative and accounting needs
• Recommend process improvements and implement once approved
• Consistently communicate with our customer service team on any transit or shipping issues
• Identify and immediately resolve carrier or customer issues with a sense of urgency
• Create solutions and provide options for customer’s needs
• Complete all administrative tasks to ensure 100 % customer and carrier satisfaction

Qualifications

• Basic computer and typing skills
• Excellent multitasking and prioritization skills
• Conflict Management Skills
• Superior phone and interpersonal communication skills
• Ability to work in a team environment, while delivering independent results
• Strong ability to persuade, motivate and influence others
• Work with a sense of urgency
• Excellent work ethic, coachable, and positive attitude
• Attention to detail
• College degree preferred (not required)

About KLLM Transport Services

For more than 50 years, KLLM has been transporting perishable commodities for satisfied customers throughout the country. KLLM offers Over‑The‑Road, Regional, Dedicated, and Intermodal temperature‑controlled services throughout the United States and with service into and out of Mexico.

Benefits We Offer

• Medical, Dental, and Vision Insurance – two medical plan options to fit our needs
• Company‑Paid Life Insurance $25,000 – additional voluntary life and AD&D coverage available
• Disability Coverage
• 401(k) Retirement Plan
• Paid Time Off (PTO) and paid holidays

Employment is contingent upon passing a background check and drug screen. KLLM is an Equal Opportunity Employer. We are committed to creating an inclusive and respectful workplace across the company in all departments. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

We participate in E‑Verify to confirm employment eligibility in the United States.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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