Dispatcher, Transportation

Dispatcher

Job Category:
Non-Driver

Full-Time

On-site

Cartersville, GA - KLLM Non Driver Cartersville, GA 30120, USA

Job Summary:

• Directly supervise assigned drivers to include adherence to company policy, performance counseling, and reviews.
• Daily communication with drivers that includes dispatching, tracking and tracing loads, and pre-plans to ensure driver receives and understands vital information.
• Heavy daily interaction with drivers; liaison between drivers and management to ensure that expectations are being met with respect to both service and cost.
• Utilize in cab telematics tools to manage the operation through driver performance monitoring, and trip reporting functions along with any other potential issues.
• Manage drivers DOT compliance, to include CDL & medical card expirations, random drug screen coordination, and quarterly safety training.
• Manage driver's layover and detention times maintain status of equipment that's being serviced by maintenance personnel.
• Enter service failures daily and manage driver's ability for on-time delivery.
• Respond to any driver's payroll/settlement questions.
• Manage driver's miles.
• Appropriately match loads to drivers, which will satisfy both customer and driver needs while ensuring freight is delivered and picked up in a safe and timely manner.
• Manage fleet turnover to maintain a satisfactory retention ratio.
• Maintain fleet awareness for driver safety report.
• Manage and track driver time off and maintain high accountability for driver home time success.

Minimum Qualifications:

• Computer literacy and basic personal computer or host terminal skills
• Strong organizational skills and attention to detail
• Good phone and communication skills
• Ability to follow up on unfinished tasks and manage multiple priorities

Preferred Qualifications:

• Associate degree in a business-related or communications field
• Two (2) years of dispatch experience
• Previous dispatch or trucking industry experience

Benefits and Additional Compensation:

• Eligible employees receive a comprehensive benefits package, which may include:
• Health, dental, and vision insurance
• $25,000 Company paid life insurance
• Voluntary supplemental insurance
• 401(k) plan participation
• Paid time off and holiday pay

Equal Opportunity Employer Statement: KLLM is an Equal Opportunity Employer. We are committed to maintaining an inclusive and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

E-Verify Statement: KLLM participates in E-Verify to confirm employment eligibility in the United States.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.