Logistics Coordinator

Join the Cold Chain That Feeds the World.

For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature‑controlled logistics.

Our mission is to help our customers feed the world – and we’re looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people’s growth and well‑being. If you’re ready to make a meaningful impact in a company that puts people first, Americold is the place for you.

Manages carriers in determining the best shipping solution balancing price, service, and carrier availability. Manages carrier performance to maintain a minimum of 95% on‑time delivery using effective problem‑solving skills.

• Consolidate, cube and route orders to maximum service standards and margins where required.
• Assess carriers and determine the best solution to route orders to maximum service standards and margins when required.
• Manage and review new customer orders/requests and manual data entry of orders when required.
• Coordinate with shippers’ customer service representatives on exceptions, rush orders and order changes.
• Proactively provide problem‑resolution for customers, warehouses and carriers.
• Manage carrier performance to maintain a minimum of 95% on‑time delivery performance levels.
• Solicit and develop new carrier base.
• Establish dedicated and committed carrier requirements for peak seasons.
• Negotiate spot rates with customers and carriers.
• Escalate issues to management as appropriate.
• Maintain on‑going communication with shipping facilities and carriers to ensure proper execution.
• Other duties as requested.

• 2‑5 years transportation and dispatch experience; or equivalent combination of education and experience.
• College degree a plus.
• Computer literacy:
  Microsoft Office and AS/400 experience preferred.

• Excellent communication skills.
• Strong problem‑solving skills.
• Ability to work in a fast‑paced environment.
• Ability to handle multiple tasks at the same time.
• Flexibility and initiative.
• Knowledge of national geography a plus.
• Must be detailed‑oriented and possess the ability to handle multiple tasks at the same time, efficiently and effectively.
• Excellent communication skills both verbal and written.
• Strong problem‑solving skills, demonstrates a sense of urgency, consistently delivers on commitments, and takes initiative.
• Ability to make decisions and stand behind decision made.
• Ability to perform well under pressure and in a high‑volume and changing environment.
• Flexibility and initiative.
• Strong customer service orientation.

• Requires the ability to sit for long periods of time, with frequent interruptions.
• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending.
• Requires manual dexterity with normal hand and finger movements for typical office work.
• Talking, hearing, and seeing are important elements of completing assigned tasks.
• May require travel by automobile and airplane up for business.
• May require a visit facility operations in temperatures at or below freezing.
• May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds.
• Requires the use of various electronic tools.
• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes.
• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management.

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.

EOE/AA M/F/D/V DFW.

At Americold, we believe in taking care of our people. We offer benefits designed to support your health, financial well‑being, and future. Our associates know what’s in it for them – opportunity, purpose and a values‑driven culture. When you join Americold, you become part of a mission to help our customers feed the world.

U.S. Only:
Americold offers a range of benefits, including medical/dental/vision insurance, STD/LTD coverage, 401(k) with Company match, FSA, life insurance, EAP, and paid time off, some of which may vary depending on the particular position and whether it is covered by a collective bargaining agreement (CBA).

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