Customer Service Representative

We are seeking a detail‑oriented and customer‑centric professional to join our team. In this role, you will be the bridge between our services and our valued clients, ensuring top‑tier support across sales, promotions, and installations. If you thrive in structured environments and love turning customer feedback into actionable improvements, we want to hear from you.

• Customer Support:
  Handle inquiries, manage sales promotions, and assist with installation communications.
• Issue Resolution:
  Resolve customer claims and complaints fairly and effectively, ensuring full compliance with consumer protection laws.
• Proactive Engagement:
  Develop and execute organization‑wide initiatives to educate and inform our customer base.
• Continuous Improvement:
  Analyze customer survey data to design and implement strategic improvement plans.

• Experience:
  
  2+ years of customer service, relations, or related discipline.
• Education:
  
  Specialized training or relevant education in business, communications or customer relations.
• Process‑Driven:
  Comfort working within well‑defined technical procedures, routines and decision‑making guidelines.
• Problem‑Solving:
  Ability to manage a variety of work routines while maintaining a high standard of customer care.
• Years of experience: 2 years. Experience level:
  Experienced.

• Competitive compensation.
• A structured, supportive training environment.
• The chance to directly impact and improve the customer journey.

Salary: $17 - $22 per hour

Shift: First

Work hours:

8 AM - 5 PM

Education:

High School

Equal Opportunity

Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.