Front Desk Associate

What You’ll Be Doing:

As the friendly face of The Racket Club, you’ll:

• Greet members and guests with a smile and genuine enthusiasm.
• Handle court bookings, new memberships, and pro shop sales.
• Answer phones, share info about club and Park District programs.
• Keep the lobby, lounge, locker rooms, and towels fresh and tidy.
• Balance the cash drawer and complete daily operations accurately.
• Drag and line clay courts, shovel snow, and call 911 in emergencies (just in case!).
• Maintain a safe, clean, and welcoming environment for all.

• A high school diploma (or equivalent) and at least 1 year of customer service experience, preferred.
• Strong communication skills and an approachable, helpful attitude.
• Comfortable using computers and multitasking in a fast-paced environment.
• Ability to work independently and handle a variety of tasks with a smile.
• Tennis knowledge or a love for the game is a definite plus!

This is a part-time role with flexible scheduling, including evenings and weekends, 10-25 hours/week.

Ready to serve up excellent service and be the welcoming heart of The Racket Club? Apply today and help us create a top-tier tennis experience for our community!

Let’s make a racket—in the best way possible!

Crystal Lake Park District is an Equal Opportunity Employer.