OTR Truck Dispatcher – Cary, IL

Proudly American-owned and operated, Chermak Cartage powers relationships by providing visible logistics and exceptional service, delivered by the safest and most respected drivers on American roads. We specialize in transporting clean, palletized general goods across the Midwest, South, and Southeast regions of the United States. Our open trucking platform allows us to provide the highest level of service to our customers while delivering their goods safely and efficiently.

We are seeking a skilled and motivated Dispatcher to join our growing team. If you have at least 2 years of verifiable experience in Full Truck Load (FTL) OTR dispatching and experience with booking freight on load boards, we encourage you to apply.

At Chermak Cartage, our core values guide everything we do:

• Integrity: We act with honesty and strong ethics.
• Respect: We value and honor everyone’s contributions.
• Accountability: We own our actions and deliver on promises.
• Service Matters: We prioritize exceptional customer service.
• Achieving the Possible: If it’s not impossible, it’s possible.

We are looking for an “A” player—someone who not only meets the qualifications but also embodies these values, consistently strives for excellence, and contributes positively to our company culture.

• Book loads with our customer and partner network, ensuring optimal load planning and scheduling.
• Proactively monitor and communicate load details to partners and drivers, ensuring smooth operations.
• Manage inbound calls and emails from drivers and partners, addressing their needs promptly and professionally.
• Ensure route completion via the driver delivery process, monitoring progress and resolving issues as needed.
• Maintain knowledge of FMCSA DOT regulations and compliance requirements to ensure all operations adhere to industry standards.

• Minimum of 2 years of experience in Full Truck Load (FTL) OTR dispatching and/or freight brokering in the transportation industry.
• Proven experience booking spot freight on platforms such as DAT or Truckstop.
• Solid understanding of FMCSA DOT regulations and compliance requirements.
• Exceptional organizational, time management, and communication skills, with a strong focus on detail and accuracy.
• Strong analytical and problem-solving abilities, with the capacity to multitask in a fast-paced environment.
• Proficiency in cloud-based suites such as Office 365, GSuite, and dispatch-related technology.
• Willingness to work flexible hours, including occasional Saturdays and/or after-hours driver support.
• A strong alignment with Chermak Cartage’s core values of Integrity, Respect, Accountability, Service Matters, and Achieving the Possible.
• A valid CDL is a plus, though not required.
• Be part of a respected and growing company with a strong commitment to excellence and safety.
• Opportunity to work with a dedicated team in a collaborative and supportive environment.
• Competitive salary and benefits package.