Credit Manager

Key Responsibilities:

Accounts Receivable & Collections

• Own the full AR lifecycle from invoicing through payment.
• Monitor aging, outstanding balances, and collection performance.
• Follow up directly with clients regarding past-due invoices.
• Research and resolve disputes, discrepancies, short pays, and unapplied payments.
• Provide leadership with visibility into receivables and collection risks.

• Manage recurring and one-time invoicing.
• Submit invoices through multiple third-party/client billing platforms.
• Resolve billing errors and rejected submissions.
• Ensure invoices contain all required documentation and PO information.
• Maintain client-specific billing requirements and deadlines.

• Process and record ACH and check payments.
• Reconcile payments against invoices and customer accounts.
• Research discrepancies and unidentified payments.

• Insurance credentialing and compliance tracking.
• Maintain COIs and other required documentation.
• Monitor policy and credentialing expiration dates, coordinating renewals.
• Manage submissions through client/vendor compliance portals.
• Proactively address compliance issues before they impact operations or payment.

• 3+ years of experience in AR, credit management, collections, billing, accounting, or a related position.
• Strong understanding of accounts receivable and collections.
• Experience with commercial invoicing, ACH, and check reconciliation.
• Experience working with third-party billing portals.
• Strong Excel/Google Sheets skills and experience with accounting software.
• Excellent written and verbal communication skills.