Student Employment - IT Services Reception & Support Assistants

Student Employment - IT Services Reception & Support Assistants

ECU College of Nursing – IT Department is currently seeking several reliable and customer-focused IT Services Reception & Support Assistants. Assistants will provide front-desk support and help manage departmental resources. This role is ideal for students interested in gaining experience in an office environment while supporting faculty, staff, and students in a professional setting.

• Greet and assist visitors, directing them to appropriate IT personnel or resources.
• Manage the check-in and check-out of loaner equipment (e.g., laptops, power banks, peripherals).
• Facilitate equipment pickups and returns, ensuring proper documentation is completed.
• Answer phones, receive packages, and handle basic reception tasks.
• Perform other support duties as assigned by the supervisor.

The position is primarily administrative and does not require advanced IT skills.

• Availability to work at least one of the following days:
  Monday, Thursday, or Friday.
• Strong communication and customer service skills.
• Dependable, organized, and detail-oriented.
• Ability to manage routine tasks reliably and follow procedures.
• Familiarity with basic office equipment and technology is helpful, but not required.

Please upload resume online.

Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire.

Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA ) should contact the ADA Coordinator at  (Voice/ TTY ) or ADA
-Coordinator.