Service Account Manager - Global Job Cary area,North Carolina USA,Business

Service Account Manager - Global

Industry Segment Manager develops, implement, and manages the account and segment strategy that is focused on share of wallet growth, profitability, and customer satisfaction. Coordinates sales activities, monitors current accounts and projects, and manages the resolution of specific customer problems.

This position reports to

Marketing & Sales Manager

Your role and responsibilities

Ownership of the Global strategy and Account plans for assigned focus segments and accounts

Owner of Corporate relationships and develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors

Supports sales for SEAM Advisory, with a direct tie to our Reliability, Safety and Sustainability portfolio

Source and develops business opportunities through pro-active business development

Serve as the lead point of contact for all customer account management matters

Develop and negotiate frame agreement and contracts

Collaborates with operational delivery teams to ensure the timely and successful delivery of our services according to customer needs and objectives

Meet / Exceed sales budget and its associated Key Performance Indicators

Perform administrative functions including Salesforce, and ensuring client compliance

Qualifications for the role

Bachelor’s degree in engineering, business administration, sales, management, or related field
Minimum of 5 years in an Account Management or Business Development position.
Good understanding of Reliability, Safety & Sustainability solutions, preferably in the Energized assets market

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory

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