Technical Program Manager - AI-Enabled Technology Delivery

JOB DESCRIPTION

As a Technical Program Manager at JPMorgan Chase, you will lead complex technology projects and programs that advance business goals and create value for clients, employees, and stakeholders. Leveraging broad technical expertise, analytical reasoning, and adaptability, you will develop innovative solutions and navigate ambiguity and change. Your strong communication skills will enable effective collaboration with cross-functional teams and the management of stakeholder relationships, ensuring alignment on project objectives and governance.

By optimizing resources, proactively managing risks, and driving strategic decision-making, you will be instrumental in delivering high-impact projects that shape the firm's future. Your self-motivation and proactive approach will be essential for independently managing multiple priorities and ensuring programs align with business objectives and timelines, delivering impactful results in a fast-paced environment.

• Self-motivated and proactive, committed to continuous improvement and driving impactful results.
• Possesses a strong strategic vision, aligning project goals with broader business objectives and anticipating future opportunities and challenges.
• Thrives in ambiguity, bringing clarity to stakeholders and collaborating effectively both independently and within teams.

• Independently manage technical programs, integrating AI strategy to achieve program goals and deadlines.
• Maintain project plans, track progress, report status, and escalate risks/issues as needed.
• Proactively manage Risks, Assumptions, Issues, and Dependencies (RAID) for assigned projects.
• Identify and implement opportunities to improve project management processes, leveraging AI-enabled tools and sharing best practices.
• Coordinate with cross-functional teams, product owners, and external partners to ensure effective project delivery and communicate strategy.
• Organize and facilitate project meetings, prepare agendas, capture notes, and follow up on action items.
• Track key metrics and outcomes, support continuous improvement, and maintain inventories of initiatives for gap analysis.
• Drive strategic program vision and coordinate priorities across various work streams.
• Lead teams, stakeholders, and cross-functional partners to achieve optimal business value.
• Use collaborative storytelling to drive cross-functional alignment for program work.
• Drive measurable outcomes with clear, objective success metrics.
• Lead high-stakes tech efforts with