Junior CRM Associate Analyst
Job in
Cary, Wake County, North Carolina, 27518, USA
Listed on 2026-07-30
Listing for:
FOURESS SYNERGY
Full Time
position Listed on 2026-07-30
Job specializations:
-
Business
CRM System, Data Analyst, Business Systems & Technology Analysis
Job Description & How to Apply Below
Cary, United States | Posted on 03/30/2026
Fouress Synergy LLC is looking for a detail-oriented and proactive Junior CRM Associate Analyst to join our growing Business Intelligence & CRM team. This is a hands-on support role where you'll work closely with our Data Analyst to maintain and optimize our Zoho CRM ecosystem, assist in cross-functional scrum meetings, and help identify and close operational gaps across our business processes.
If you're someone who thrives at the intersection of business operations and technology — and can translate business needs into CRM workflows — this role is built for you.
- Assist in the administration, maintenance, and continuous improvement of the Zoho CRM system (modules, pipelines, views, automations, and data hygiene)
- Support the BI & CRM team in streamlining CRM workflows and ensuring data accuracy across leads, contacts, deals, and vendor records
- Participate in and assist with weekly scrum and business review meetings — taking structured notes, tracking action items, and following up on pendancies
- Help identify business process gaps and propose practical CRM-based solutions in coordination with the senior analyst
- Assist in lead data processing
, formatting, and uploading across trade verticals (polymers, petrochemicals, agro commodities) - Support the team in new CRM feature rollouts
, integrations, and Zoho One suite expansions - Help maintain trackers, dashboards, and reports for sales pipelines, procurement, and operational KPIs
- Coordinate documentation and communication for internal projects as directed
- Bachelor's degree in Business Administration, Information Systems, Commerce, or a related field
- 0–2 years of experience in CRM administration, business analysis, or operations support
- Strong understanding of CRM concepts — pipelines, lead management, workflows
- Proficiency in Excel / Google Sheets for data cleaning and basic analysis
- Excellent written and verbal communication skills in English
- High attention to detail and ability to follow structured data standards
- Hands-on experience with Zoho CRM or similar platforms (Hub Spot, Salesforce)
- Familiarity with the Zoho One suite
- Understanding of B2B trade, import/export, or commodity markets
Position Requirements
10+ Years
work experience
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