Administrator - Quality Control

Overview

POSITION TITLE (Oracle title)

ADMINISTRATOR

WORKING TITLE

Administrator-Salary Quality Control

SCHOOL/DEPARTMENT

Compensation Services

LOCATION

Crossroads III, Cary, NC

PAY GRADE

Administrator Band 4

FLSA STATUS

Exempt

ELIGIBILITY FOR EMPLOYMENT CONTRACT

No

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends) Position is available for a hybrid telework workweek

POSITION

PURPOSE:

Responsible for managing salary exceptions and ensuring the accuracy and compliance with DPI payroll-related processes. Supervises the Quality Assurance team by providing guidance, direction, and support to maintain high standards of quality and efficiency for code change and salary audit process. Reviews audit results, offers recommendations for improvement, and coordinates with the Audit Specialist, as needed. Primarily focuses on oversight, process integrity, and ensuring that salary and code adjustments are completed accurately and in a timely manner.

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Extensive knowledge with Oracle based testing and programming payroll processes;
• Considerable knowledge of the Department of Public Instruction (DPI) licensure and salary system;
• Considerable knowledge of the Budget Utilization Development (BUD) system;
• Considerable knowledge of Microsoft Office specifically Excel, Word Power Point;
  Google Apps;
• Working knowledge of database systems with the ability to analyze and organize data;
• Strong analytical and problem solving skills, attention to detail with a high level of accuracy;
• Effective time management skills with the ability to meet deadlines;
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to exercise independent initiative to perform both original and recurring assignments, and exercise judgment in the absence of clear directives;
• Ability to understand, interpret, and apply specific rules and regulations governing the processing of fiscal documents, maintenance of financial records, and the preparation of reports;
• Ability to communicate and maintain working relationships with school system employees, vendors, and other outside agencies.

EDUCATION, TRAINING, AND EXPERIENCE

• Bachelor’s degree in accounting, finance, business administration, or directly related field;
• Two years of experience in payroll, bookkeeping, accounting, or related field;
• Other combinations of applicable education, training, and experience which provide the knowledge, skills, and abilities necessary to perform effectively in the position may be considered.

CERTIFICATION AND LICENSE REQUIREMENTS

• Must hold and maintain a valid motor vehicle operator’s license according to the State of NC Requirements.

PREFERRED QUALIFICATIONS:

• Experience working with Oracle, specifically within Wake County Public School System (WCPSS);
• Experience working with Department of Public Instructions Licensure and Budget Utilization Development System;
• Experience resolving salary exceptions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supervises the Quality Assurance team within Compensation Services, providing leadership, coaching, performance feedback, and ensuring efficiency, accuracy, and adherence to deadlines.
• Manages and approves salary exceptions in compliance with organizational policies and DPI payroll regulations, ensuring accuracy and timely resolution.
• Reviews and researches daily and monthly DPI exception reports, determines appropriate corrective action, and releases exception corrections (e.g., splits, days paid, percent employed) to DPI and senior management.
• Oversees and reviews audit processes and results, including final DPI audit…