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Client Concierge

Job in Cary, Wake County, North Carolina, 27518, USA
Listing for: Cary Estate Planning
Full Time position
Listed on 2026-02-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator, HelpDesk/Support, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 20 - 22 USD Hourly USD 20.00 22.00 HOUR
Job Description & How to Apply Below

Overview

We are seeking a polished, professional Client Concierge to serve as the welcoming face of our firm. This role is ideal for someone who thrives in a refined, client-focused environment and understands the importance of first impressions.

This is not a call-center or phone-only receptionist role. The Client Concierge focuses on in-person client experience, office presentation, and seamless coordination between clients and internal teams. The right candidate ensures every client feels confident, welcomed, and assured they are in excellent hands from the moment they arrive.

Compensation is $20-$22/hour with the following benefits:

  • $20–$22 per hour, depending on experience
  • Firm-paid health, dental, and vision insurance
  • Firm-paid short-term and long-term disability insurance
  • Firm-paid life insurance
  • 401(k) eligibility after one year of service
  • Flexible PTO
This Role Is Not for You If
  • You struggle with reliability, punctuality, or consistency in a professional setting
  • You prefer a loosely structured environment and find organization, preparation, or attention to detail challenging
  • You are uncomfortable being client-facing or representing a firm with high standards of professionalism and presentation
  • You do not value teamwork, collaboration, or clear communication across departments
  • You are not aligned with our core values of Client-First, Teamwork, Integrity, and Authenticity
You’ll Thrive in This Role If
  • You believe that client-first service is paramount to the success of a professional firm
  • You have strong organizational skills and take pride in preparation and follow-through
  • You communicate with confidence, clarity, and professionalism
  • You naturally notice what needs to be done and take initiative to handle it without being asked
  • You enjoy being a trusted, front-facing representative of a high-standard firm
Why You’ll Love Working Here
  • A client-first firm that values professionalism, warmth, and excellence
  • A collaborative, supportive team grounded in integrity and authenticity
  • A role where confidence, initiative, and attention to detail truly matter
Compensation

$20 - $22 hourly

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